Senior Sales Manager - Hiltons of Chicago

The Hilton of Chicago Cluster is seeking a Senior Sales Manager to join their dynamic cluster to handle groups of 101-3,999 guest rooms on peak along with meeting space and F & B. Embrace the opportunity to drive sales for three iconic hotels located in downtown Chicago. Become a part of our team, showcasing our award-winning brand and securing bookings for remarkable groups. The annual salary range for this role is $85,000+ and is based on experience. The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. Medical Insurance Coverage – for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt‑free education: Access to a wide variety of educational credentials (college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Ideal Candidate would have the following Minimum of two years of hotel group sales experience within a large, big box hotel of 500+ rooms and 40,000 sq. feet+ of convention space. Positive attitude and good communication skills. Understanding of hotel sales and demonstrates a hunger to grow, but also a collaborator. Comfortable speaking directly to decision makers & strong critical thinking skills. Passion for sales and for achieving targets and objectives. It would be advantageous to demonstrate the following capabilities and distinctions: Familiarization with Delphi.fdc/Salesforce. Experience within Hilton processes and programs. What Will I Be Doing? A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well‑rounded and business‑minded. The sales office in a hotel is a fast‑paced, ever‑changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. POSITION STATEMENT: This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management: Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up‑to‑date pipeline of business opportunities that will meet the short and long term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful storytelling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality – We're passionate about delivering exceptional guest experiences. Integrity – We do the right thing, all the time. Leadership – We're leaders in our industry and in our communities. Teamwork – We're team players in everything we do. Ownership – We're the owners of our actions and decisions. Now – We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #J-18808-Ljbffr