Restaurant Shift Leader (Full-Time)

To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.FREE Meals On Shift & 50% Off Meals Off ShiftFlexible SchedulePaid TrainingMedical Insurance~ Dental Insurance~ Short-Term Disability~ Long-Term Disability~ Employer Paid Life Insurance~Complete all training requirements including:Zaxbys Shift Leader Development PlanFood Safety CertificationAny additional training required by Zax LLCCreates a culture of high-performance and trains and coaches team members to meet all company standardsMentor, coach and develop team members and communicate performance concerns to your General ManagerPrioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful mannerCommunicates shift goals and motivates team members to meet goals and perform to their highest ability levelDelegates tasks to team members and supervises performance during a shiftMaintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and proceduresEnsure service, product quality, and cleanliness standards are consistently upheldReceives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessaryTracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfactionPlans shift duties and ensures opening and closing duties are completeCollaborates with management team to develop goals and reports back to management on goal progressEnsure processes, policies, and procedures are properly followed throughout daily operationsFollows company cash management policiesMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionImmediately report all human resources and risk management concerns to your General Manager and District ManagerAll other duties necessary to ensure restaurant operations function properlyMust be 18 years of age or olderAbility to work a flexible schedule including days, nights, weekends, and holidaysDemonstrates leadership qualities, organizational skills, and ability to interact cooperatively with othersMaintain effective audio-visual discrimination and perception to observe and respond to the environmentWork in an environment that features hot and cold temperature variations and exposure to food allergensOperate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment