Caregiver Manager

Join Our Team at Family Resource Home Care! Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes. We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life. Our mission is simple - to improve more lives! We are currently hiring for a Caregiver Manager to join our branch located in Spokane, WA. Position: Caregiver Manager (CGM) The Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients. Responsibilities Collaborate with Talent Acquisition: Discuss client needs and market insights. Engage New Caregivers: Prepare them for their first day prior to orientation. Clarify Orientation Requirements: Coordinate with Talent Acquisition on new hire essentials. Conduct Weekly Orientation: Facilitate sessions for incoming caregivers. Partner with Staffing: Provide insights on client and caregiver requirements. Facilitate Client Introductions: Accompany caregivers on their initial shift. Deliver Ongoing Training: Provide individualized sessions, skills labs, and soft skills development. Ensure Compliance: Work with Compliance to uphold regulations and address caregiver needs. Serve as Contact Point: Address caregiver inquiries and concerns promptly. Conduct Performance Evaluations: Offer regular feedback to support caregiver development. Assist HR: Facilitate progressive discipline as necessary. Maintain Records: Keep accurate logs of caregiver communications and requests. Participate in Meetings: Engage in company meetings and training sessions. Adhere to Policies: Follow all company and regulatory guidelines. Other Duties: As assigned. Requirements At least 1 year of experience in healthcare or senior care management. Proficient in Microsoft Office Suite. Strong time management and decision-making abilities. Exceptional leadership and communication skills. Commitment to enhancing the quality of life for caregivers and clients. Fluent in English (spoken and written). 2-3 professional references. Valid driver’s license and auto insurance. Preferred Qualifications Experience with a Point of Care software Experience working with older adults or individuals with disabilities in a caregiving or healthcare setting. Pay Range: $22.00-$25.96 / Hr Benefits & Perks Medical, Dental, Vision and Prescription Insurance options 3 weeks of Paid Time Off 401k 11 Paid Holidays Health Savings Account Employee Assistance Program Leadership Development Program and career growth opportunities Operations Academy Training – New hires complete our Operations Academy, a structured training program designed to prepare them for success in their role. FRHC is an equal opportunity employer. #J-18808-Ljbffr Family Resource Home Care