Registration Clerk

Job TitleResponsible for day to day scheduling, monitoring of work flow in a patient registration, processing payments and billing accounts as well as oversight of patient record releases. Acts as a resource to the staff for operational issues and to any other customer who needs assistance.Minimum QualificationsEducation, Certification, and/or Licensure:High school diploma or equivalentPreferred QualificationsEducation, Certification, and/or Licensure:Medical Office CertificationExperience:Insurance experienceCore Duties and ResponsibilitiesThe statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.Employee must have proficient use of and accurate data entry and ability to abstract data.Reviews work for accuracyCollaborates with other staff to assure medical record and scheduling is accurateCollects and post payments accurately and balances at the end of the shiftReleases medical records and Protected Health Information per protocols and adheres to HIPAACommunicates with patients and clinic staff to ensure proper paperwork is available for the office visit.Monitors use of hospital resources. Assists with ensuring supplies are available.Ensures excellence of service in all clinics where employee is assigned to workUses software programs needed to complete registration and process requests for medical records.Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit for extended periods of timeWorking EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Normal office settingSkills and Abilities40 words a minute typing verified by testingKnowledge of medical terminologyDemonstrates strong telephone and interpersonal communication skillsDemonstrates outstanding customer service skillsDemonstrates team-building skillsDemonstrates highly developed social and communication skillsDemonstrates excellent judgement and the ability to stay calm and level headed in difficult situationsDemonstrates ability to multi taskScheduled Weekly Hours: 40Shift: Day (United States of America)Exempt/Non-Exempt: United States of America (Non-Exempt)Company: JAX Jackson General HospitalCost Center: 7010 JAX Pediatrics and Internal MedicineAddress: 122 Pinnell St Ripley West VirginiaEqual Opportunity EmployerWest Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.