Shift Lead

This job contributes to Jimmy John's success by assisting the General Manager in executing store operations during scheduled shifts. This job requires the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity. The incumbent is responsible for acting in accordance with Jimmy John's policies and procedures. The role focuses on directing employees, executing store systems and procedures, following all operational procedures—including cash handling—maintaining a calm exterior during high-volume periods, delivering outstanding customer service, and assisting with new employee training. Responsibilities Directing employees to complete tasks and to various work stations Executing store systems and procedures during shifts Follows all operational procedures, including those for cash handling Maintains a calm exterior presence during periods of high volume and sets the pace for the team Delivers Outstanding customer service to all customers by acting with a customer first attitude Assist with new employee training Qualifications Ability to direct the work of others Ability to work in a team Strong interpersonal skills At least 18 years of age #J-18808-Ljbffr