Payson Full-Time Financial Service Representative 3 ( Bilingual Preferred)

Job Description

Job Description

At Nebo- a division of Cyprus Credit Union , great service starts with genuine relationships. We're committed to helping members navigate important financial moments through personalized guidance, trusted solutions, and a community-first approach. We're looking for a Financial Service Representative (FSR) who enjoys connecting with people, solving problems, and making a meaningful difference every day.

As an FSR, you'll play a key role in supporting members-whether they're opening their first account, managing day-to-day banking needs, or planning for the future. You'll be part of a collaborative team that values growth, integrity, and exceptional service.

About Nebo- a division of Cyprus Credit Union

Founded on March 8, 1956 , by teachers from the Nebo School District, Nebo- a division of Cyprus Credit Union has a long tradition of serving members with a personal, community-focused approach. Cyprus Credit Union , established in 1928 , brings decades of financial strength, innovation, and a people-first culture recognized as one of the BEST credit unions to work for from 2020–2025 .

Together, as Nebo- a division of Cyprus Credit Union , we combine trusted local service with expanded resources and opportunities-while remaining committed to our members, employees, and communities.

Why Join Nebo- a division of Cyprus Credit Union?

Our employees are at the heart of everything we do. We offer a supportive, inclusive environment where your contributions matter and your career can grow. Benefits include:

• Competitive pay with opportunities for bonuses and incentives
• Bilingual pay differential for English/Spanish speakers
• Comprehensive benefits , including medical, dental, vision, life insurance, and more
• 401(k) retirement savings plan
• Generous PTO starting day one , plus paid time off for your birthday and volunteer service
• Tuition reimbursement for continued education and professional development
• A workplace culture focused on community impact, teamwork, and sustainability

Cyprus Credit Union has been recognized as one of the BEST credit unions to work for from 2020–2025 , and team members at Nebo- a division of Cyprus Credit Union are part of that award-winning culture.

What You'll Do

• Build Meaningful Relationships: Engage members in conversations to understand their financial needs and goals
• Provide Financial Solutions: Recommend and explain accounts, loans, and other financial products tailored to each member
• Educate & Empower: Help members make informed decisions that support their financial well-being
• Deliver Excellent Service: Accurately process transactions such as deposits, withdrawals, transfers, and payments
• Be a Trusted Resource: Serve as a reliable point of contact for members by offering guidance, support, and proactive solutions
• Support Member Success: Identify opportunities to deepen relationships and enhance the overall member experience

What You Bring

• Education: High school diploma or equivalent (or work release papers)
• Bilingual : Spanish and English
• Service-Oriented Mindset: Prior customer service or sales experience preferred
• Relationship-Building Skills: Ability to establish trust and create lasting connections
• Strong Communication Skills: Clearly explain products and services with confidence
• Empathy & Active Listening: Ask thoughtful questions and provide personalized solutions
• Team-Focused Attitude: Positive, collaborative, and dependable
• Commitment to Helping Others: A genuine desire to support members through every stage of their financial journey

Your Schedule: This full-time role offers a set schedule: Monday-Friday, 8:45 AM - 6:15 PM, with some Saturdays required from 8:45 AM - 2:15 PM. Enjoy your evenings and Sundays free to recharge!

Ready to Apply?

If you're looking for a role where relationships matter, growth is encouraged, and your work makes a difference, we invite you to apply today and join Nebo- a division of Cyprus Credit Union .