Senior General Manager of Restaurants - F&B Administration - Bellagio
MGM Resorts International
Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Senior General Manager of Restaurants for F&B Administration at Bellagio , you will provide strategic leadership and operational oversight across multiple dining venues, ensuring alignment with Bellagio's luxury standards and MGM Resorts' brand vision. You will guide and develop a team of Assistant General Managers, Assistant Managers, and service professionals, driving performance to achieve operational excellence, financial goals, and exceptional guest satisfaction. By optimizing reservation channels, increasing covers, and executing property-wide food and beverage initiatives, you will play a key role in enhancing overall restaurant performance. You will oversee staffing, scheduling, and training while maintaining facilities to the highest standards and fostering a culture of accountability, engagement, and service excellence. Through a strong focus on guest experience, innovation, and leadership, you will help deliver memorable, world-class dining experiences while ensuring full compliance with company policies and procedures. THE DAY-TO-DAY:- Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability. Co-own (with Executive Chef) the restaurant's business plan and represent the restaurant in divisional, property or corporate meetings
- Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant's execution of F&B and/or company-wide initiatives and programs
- Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff
- Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements
- Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
- Reacts to any guest complaints and takes any appropriate action. Manages Restaurant's guest feedback channels through approved company practices. Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room
- Maintains excellent knowledge of venue's food & beverage products, menu items and equipment used to perform duties
- High School Diploma or GED required
- Must be 21 years of age or older
- 2+ years of prior relevant experience required
- Previous General Management experience in a high-volume, luxury, or fine-dining restaurant preferred
- Previous experience managing employees under a collective bargaining agreement preferred
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Vacancy posted 2 hours ago
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