2027 Internship - Account Manager (Able - Mesa, AZ)

2027 Internship - Account Manager (Able - Mesa, AZ)

As an intern with Textron, you'll gain hands-on experience while exploring your interests and building new skills. You'll be supported and challenged to contribute in meaningful ways working on real projects alongside experienced professionals to prepare for future success.

Job Summary: Candidate will learn how to enter and maintain customer account information into Able Aerospace account management systems. Maintains department's filing and recordkeeping. Collaborates and strengthens relationships with the Sales, Pricing, Purchasing, and Operations teams in regard to customer's work and purchase request.

Job Responsibilities:

• Creates new and maintains existing customer accounts by compiling, reviewing, and entering data into account management systems to ensure accuracy of customer information.
• Suspend and/or close customer accounts based upon account status.
• Review and identify areas of improvement in processes and documentation practices.
• Understand, extract, and improve the presentation of KPI metrics within the account management team.
• Review and analyze the strength of accounts based upon volume of work, revenue, quality, and customer service experience.
• Special assignments and additional duties as required.

Qualifications:

Education/Experience: Pursuing Bachelor's degree in Aircraft Management, Business Management, or other related field.

Qualifications:

Excellent oral, interpersonal, and written communication skills

Excellent customer service skills

Good computer skills with a focus on the Microsoft 365 Suite

Self-motivated, disciplined, and able to work in a team environment to meet department level objectives

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks. Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

Why You'll Love Interning at Textron:

This internship is more than a summer experience offering mentorship, training, and meaningful, hands-on work that helps you build confidence, develop new skills, and take real steps toward your career goals. Our benefits include:

• Paid, full-time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands-on experience
• Service time credited toward 401(k) vesting upon full-time employment
• Alternative work schedules at select locations

About Textron:

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real-world solutions. Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

AI Readiness: Textron expects employees to use AI-enabled tools responsibly and effectively. Candidates should be comfortable learning and applying these tools, evaluating AI-generated output with sound judgment, and using AI in line with company policy and ethical standards. Prior experience with specific tools is not required we value curiosity, adaptability, and good judgment.

Recruiting Timeline: Applications for this position will be accepted through October 31, 2026. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit.

EEO Statement: Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.