Customer Support Specialist

This senior Customer Support Specialist role exists because Manufacturing Advantage is done leaving Tupelo revenue on the table. The Tupelo role is less about the $70,000 - $113,000 and more about what 7 years of Gorgias lets you own at Manufacturing Advantage. Key Responsibilities Report on attribution and channel ROI to inform the $70,000 - $113,000 budget cycle Translate Goal Setting dashboards into stories the sales floor actually uses Decode why MS buyers say yes and double down on it Close the gap between what marketing promises and sales delivers Beat last quarter's $70,000 - $113,000 number without burning the pipeline Walk new sales marketing clients through onboarding so they stick around What You'll Bring Demonstrated ability to teach what you know to someone greener 6 years that taught you which corners can be cut The patience to mentor without taking over the keyboard 7 years of Gorgias práctica, plus a hunger for what's next Manufacturing Advantage is a no-ego Tupelo, MS studio where Intercom gets treated with the seriousness most companies reserve for marketing. Collaboration over heroics is our default, and we'd rather win as a group than burn anyone out. This position offers $70,000 - $113,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing. Re-confirmed open this morning, the senior seat at Manufacturing Advantage stays available. #J-18808-Ljbffr Energy Innovation Corp