Operations Manager

AMERICORPS ST. LOUIS – OPERATIONS MANAGER

Type: Full-Time, Exempt

Reports to: Executive Director

POSITION DESCRIPTION

The Operations Manager will serve as a key team member and active leader responsible for the ACSTL administrative and business activities. The Operations Manager’s primary responsibilities are to: manage organization's finances, oversee human resource functions, facilitate efficient program and office operations.

RESPONSIBILITIES

• Oversee accounts payable activities, including review, coding and payment of invoices
• Oversee accounts receivable, including processing deposits and invoicing project partners
• Complete monthly bank reconciliation and prepare financial reports for staff / Board meetings
• Prepare and submit cost reimbursement grant requests and related expense reports
• Administer payroll through cloud-based system
• Support annual budgeting process
• Support completion of the annual financial audit and 990 filing with third-party accounting firm

Human Resources

• Manage human resource functions, including new hire onboarding and employment records
• Manage AmeriCorps Member compliance, including enrolling and exiting Members annually, conducting background checks, and issuing Member benefits
• Oversee staff benefits administration
• Coordinate all injury and workers compensation claims
• Support hiring, salary administration and performance review processes as needed

General Administration & Facilities

• Review and process facility contracts
• Oversee building security systems
• Complete annual business registrations
• Coordinate office technology, including internet, Google suite, and software subscriptions

Strategic Planning and Strategic Implementation

• In collaboration with the Executive Director, establish annual goals for administration and operations.
• Implement strategic growth plans that align with ACSTL staffing and budget.

QUALIFICATIONS

Note to potential candidates: Multiple studies have shown that BIPOC, women, trans, non-binary, individuals with disabilities, and other candidates from marginalized populations are less likely to apply for jobs unless they believe they meet every single one of the qualifications in a job description. AmeriCorps St. Louis strongly encourages those interested to apply, even if they don’t believe they meet every one of the qualifications described below:

• 3+ years of relevant experience
• Knowledge of multiple operational functions and principles, including finance, human resources, operations, and grant management
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Initiative to act independently with minimal supervision
• Demonstrated good judgement and problem-solving skills
• Flexibility, adaptability, and capacity to fulfill responsibilities in a fluid environment.
• Must pass criminal history background check(s)

DESIRED COMPETENCIES AND CHARACTERISTICS

• Bachelor’s degree in business administration, accounting, human resources, or a related field
• Familiarity with AmeriCorps and local, state and federal natural resource agencies and organizations
• Negotiation skills in both internal and external settings
• Knowledge of human resource functions (payroll, benefits, recruitment, training and development etc.)
• Understanding of labor laws and disciplinary procedures
• Enthusiastic customer service orientation, excellent writing, and communication skills
• Strong ethics and reliability
• Comfort using and learning a wide variety of systems and software, including but not limited to Quickbooks, Google Suite, Adobe, Airtable, and Zoom

While this position description describes the general nature and level of work, it is not an exhaustive list of all responsibilities, duties and skills required.

SITE CONDITIONS

This position is required to sit, stand, walk, speak, and hear, balance, stop, kneel, or crouch on an infrequent basis. They must be able to operate a computer. Reasonable accommodations may be made for qualified individuals to perform the essential functions. Monday – Friday, flexible 37.5-hour work-week.

COMPENSATION AND BENEFITS

Salary commensurate with experience; $55,000 - $65,000 range

Personal, Vacation, Sick and Holiday paid time off

Professional Development Opportunities

Retirement with Employer Contribution

ACSTL is committed to building an exceptional team and fostering an environment of respect and belonging amongst all regardless of race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, we prohibit retaliation against those who oppose discrimination and harassment or who participate in an equal opportunity investigation.