Customer Success Manager

Customer Success Manager – Enterprise Clients Location: USA – Greensboro, NC preferred Hybrid/ remote may be considered OpsVeda is on a mission to transform how global enterprises run their operations. Our AI-powered platform enables leading brands to make smarter inventory, sourcing, and logistics decisions – delivering measurable impact on margins, service levels, and resilience. We are looking for a Customer Success Manager to join our growing team. This role will be the face of OpsVeda to our enterprise clients, ensuring adoption, measurable ROI, and long-term value realization. What You’ll Do Support Enterprise Customers: Act as the trusted advisor for leading global brands across supply chain, operations, and digital transformation. Drive Adoption & ROI: Champion best practices, train users, and help customers unlock value from our platform. Own Strategic Relationships: Build and grow executive-level relationships that drive renewals, expansions, and advocacy. Deliver Value: Go beyond support – help customers reimagine their operations and achieve business outcomes with AI-driven decision intelligence. What We’re Looking For Experience: 5+ years in Customer Success, Account Management, or Consulting for enterprise software clients. Domain Knowledge: Familiarity with supply chain, ERP, logistics, or digital transformation strongly preferred. Passion for Value: Someone who thrives on solving customer challenges and delivering tangible impact. Strong Communicator: Ability to influence senior stakeholders and collaborate across technical and business teams. Mindset: Proactive, relationship-oriented, and passionate about making customers successful. What We Offer Compensation: Market-based base with generous variable incentives tied to customer success outcomes. Benefits: Medical, Dental, and Vision insurance; 401(k) with company match; paid vacation; corporate card for travel. Opportunity: Work with global enterprises on cutting-edge AI-driven transformation initiatives. A collaborative culture that values initiative, ownership, and delivering results. Ready to Drive Impact? If you love supply chain, thrive on making enterprise customers successful, and want to be part of a team delivering measurable business value, let’s connect. If the above describes you, send your CV View email address on click.appcast.io . Apply now and join OpsVeda’s mission to redefine enterprise operations with AI. Full Name Email Phone Number Upload Resume/CV Upload Additional Information / Role Interested in #J-18808-Ljbffr