Part Time Universal Banker (20 Hours)- Castro Branch

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and increase sales to individual consumer clients. Responsibilities: Assist in basic account opening for existing customers Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation, safeguarding Citigroup, its clients and assets; driving compliance with applicable laws, rules, and regulations, adhering to policy, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency. Qualifications: 1‑3 years of relevant experience Previous retail banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education: High school diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The salary range for this position is based on a 40‑hour work week. The hourly rate corresponding to the annual range is $24.05 – $31.37. Good Faith Schedule – subject to change based on business needs: Monday Thru Friday 11:00 am – 3:00 pm. Employees in a San Francisco City or County location who work a minimum of 8 hours per week must be aware of the Fair Chance Ordinance. For additional information, please review Fair Chance Ordinance resources. Primary Location: San Francisco, California, United States Time Type: Part time Benefits: Citi offers competitive employee benefits, including medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. It also provides paid time off packages, including vacation, sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Anticipated Posting Close Date: Jun 09, 2026 Equal Employment Opportunity Statement: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Accessibility: If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review the Accessibility at Citi resources. View Citi’s EEO Policy Statement and Know Your Rights poster. #J-18808-Ljbffr Citigroup Inc.