Web & Social Media Program Manager (Hybrid optional)

Web & Social Media Program Manager (Hybrid optional) University of Notre Dame The University of Notre Dame is accepting applications for a Web & Social Media Program Manager (Hybrid optional) . Applications will be accepted until 1/4/2024. Inspired by Notre Dame’s mission, our world-class faculty and students are pursuing globally significant, solutions-oriented research in line with President Jenkins’ vision: “A great Catholic University for the 21st century, one of the preeminent research institutions in the world.” To that end, Notre Dame Research (NDR) supports and encourages innovation in more than thirty core facilities, as well as in a number of key areas of research, including cancer, environmental change, global health, and many more. The Notre Dame Research Communications (NDRC) team provides strategic support and guidance, as well as execution, for ND’s research communications needs, especially within its reporting units. This role will specifically serve NDR and its reporting units, as well as the University on the whole, by promoting the many research, scholarship, and creative endeavor outputs from ND’s researchers on websites and social media, ensuring the University is best in class and forward-looking with its digital communications, with the ultimate goal of enhancing the University’s research reputation to target audiences, such as faculty and senior administrators as peer universities, prospective postdoctoral scholars, and graduate and undergraduate students, funding agencies and donors, and more. As a skilled and accurate communicator, the Web and Social Media Manager (WSMM) will work to ensure that NDR’s communications platforms have dynamic, up-to-date, and consistently developing content that is well-presented, technically accurate, meets target higher education audience needs, and serves the strategies and tactics of NDR’s communications vision and mission. In concert with the ND Creative Web Team, the WSMM will develop all websites under the NDR umbrella, including centers, institutes, core facilities, lab, and faculty director sites, as well as the main website, research.nd.edu. To do so, the WSMM will work with the relevant organization to identify need and then will create the IA and coordinate its review and approval; review all designs and wireframes; coordinate and/or write and edit all copy for the site; identify photography, including working with NDR’s in-house photographer and/or ND Creative to complete same; and ensure the site is reviewed and approved by the Director of Research Communications and the NDR client in a timely manner in advance of launch. The WSMM will manage the main NDR website on a daily basis, including importing news stories, media mentions, and events, ensuring staff pages are updated, and more. He/she/they will coordinate with Writer and Editorial Manager on the NDR editorial calendar to ensure opportunities are capitalized on. The WSMM will be expected to upkeep some NDR unit sites as well. Finally, the WSMM will report on web analytics on a monthly basis and make recommendations for strategic changes, as needed, upon interpretation of the data. Relatedly, the WSSM will ensure the NDR module in the ND mobile app (download ND mobile on the App Store; hosted by Modo Labs) is maintained and updated on a regular basis. In addition, the WSMM will advise on and manage social media channels under the NDR umbrella. Daily, the WSMM will populate the main X handle, @UNDResearch, with timely and relevant content that advances the University’s research reputation with peer audiences. To do so, the WSMM will remain informed of research, scholarship, and creative endeavor from across the campus and will coordinate NDR’s in-house graphic designer and photographer/videographer to create eye-catching social cards and other graphics. The WSMM will also manage both the public and internal NDR LinkedIn pages, ensuring they are populated with engaging content on a regular (at least 2-3 times a week) basis. The WSMM will support and advise NDR units on their own social media channels, which include Facebook, LinkedIn, Instagram, Threads, and X. This social media-savvy person will be able to provide strategic guidance on where each unit should be on social media, if anywhere at all. In some cases, the WSMM will manage some NDR unit channels as well. Finally, the WSMM will regularly review, evaluate, and report on related social media data in order to help inform decision-making on future strategies and tactics. The successful candidate will work collaboratively with ND’s Office of Public Affairs and Communications, including ND Creative, Brand Content, and others, as well as counterpoints in the Colleges and Schools and OIT. Finally, this collaborative, solutions-oriented problem solver, who has an understanding of, and enthusiasm for, higher education and research, and can work within embargoed and/or confidential arrangements, will work diplomatically as part of the NDRC team to support all existing NDR communications services in order to help to provide central communications and marketing service to all units within Notre Dame Research. Notre Dame Research is committed to creating a community that fosters equity of experience and opportunity and ensures that members of all backgrounds feel safe, welcome, and included. We strive to achieve a culture of openness, autonomy, and belonging, making Notre Dame an exceptional place for our team, partners, and collaborators to flourish. Minimum Qualifications Education and Experience: Bachelor’s degree and 3 to 4 years of relevant work experience Skills: Candidate must be a creative and collaborative problem-solver with a proven ability to manage a continuous, professional presence in all areas of communications. Proficiency in Macintosh platforms. Experience with Adobe Spark preferred. Proficiency in Google products required, including email, calendar, sheets, docs, analytics, and more. Experience using content management systems (i.e. Conductor, WordPress, etc. and experience using social media (X, Facebook, LinkedIn) for business purposes is required. Excellent verbal and written communication skills required, including research, fact-checking, and editing. Well-organized and detail-oriented, with an ability to multitask and handle shifting priorities. Candidates will need the ability to function as a team member to fulfill team objectives while working collaboratively with the highest standards of confidentiality, discretion, and diplomacy. Enthusiasm and ability to meet deadlines, creative and strategic thinking, strong organizational skills, detail-oriented, and a collaborative style, even when in a remote environment, and the ability to work effectively within a diverse population. Ability to maintain confidentiality essential. Preferred Qualifications Master’s degree preferred. Past experience working in higher education or academic setting and past experience in STEM disciplines desired. Knowledge of AP Style desired. About Notre Dame The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education’s annual “Great Colleges to Work For” survey…and we are proud of it! This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). #J-18808-Ljbffr University of Notre Dame