AI Quality Specialist - Location & Search Relevance (LBS & SBS)

Job Description

TELUS Digital is seeking local English speakers to evaluate, refine, and improve artificial intelligence models for Location-Based Services (LBS) and Search-Based Services (SBS) . In this role, you will analyze query results, geographic accuracy, search intent, and local relevance to train next-generation mapping, search, and AI assistant technologies.

Key Responsibilities

• Evaluate AI-generated search results, map routing, and local business data for accuracy, intent, and cultural relevance.
• Perform side-by-side (SBS) evaluations comparing model responses against user search queries.
• Validate Location-Based Services (LBS) data, ensuring accurate geocoding, landmark context, and regional nuances.
• Grade and annotate datasets following strict guideline documentation provided by client projects.
• Identify edge cases, factual hallucinations, and spatial errors in AI outputs to improve model safety and accuracy.

Qualification path

Minimum Qualifications

• Education: Minimum Bachelor’s Degree (BA/BS) in any discipline (Humanities, Linguistics, Computer Science, Business, or related fields preferred).
• Language Proficiency: Local English speaker with deep familiarity with US English phrasing, local idioms, and regional cultural contexts.
• Geographic Knowledge: Strong understanding of US geography, regional terminology, and urban layouts (specifically target markets including Las Vegas, NV, Philadelphia, PA, and Arizona).
• Technical Setup: High-speed internet connection, a reliable personal computer/laptop, and a modern smartphone.
• Skills: Excellent web research capabilities, analytical thinking, strong attention to detail, and ability to strictly follow guidelines.

Preferred Experience

• Prior background in AI training, search engine evaluation, data annotation, or quality assurance.
• Familiarity with search evaluation concepts (e.g., query intent, relevance scoring, POI verification).
• Ability to work independently with minimal supervision in a flexible remote environment.

Assessment & Verification Requirements

Completion of subject-specific qualification assessment (practical audio/speech evaluation)

Identity verification (IDV) process – Required as soon as possible after application completion

Payment:

Currently, pay rates for experts range from $15- $40 USD per hour

Our Payment terms are defined for each project.

Why Join the TELUS Digital AI Community:

• Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts.
• Impactful Expertise: Use your local language and academic degree to shape real-world AI systems and products used by millions every day.
• Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies.
• Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects.
• Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology.

TELUS Digital AI Community

Our global AI Community is a vibrant network of more than one million contributors from diverse backgrounds who help customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and contribute to the development of innovative AI technologies used by some of the world's largest brands.

Independent Contractor Relationship

This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.