Technician-Leadership & Support

Technician

To provide technical support functions and activities to support the ESC.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Certification:

• High School Diploma or equivalent
• Some college coursework required
• Administrative assistant certification preferred

Special Knowledge/Skills:

• Team-oriented attitude and desire to work collaboratively with ESC staff, and campus/district/charter school personnel.
• Ability to multitask complex activities
• Ability to make independent decisions regarding planning, organizing, and scheduling
• Ability to use software to develop spreadsheets, perform data analysis, and do word processing
• Assist in compiling the department budget

Experience:

• Successful office/campus support experience.

Essential Duties and Responsibilities:

Actively participate in and/or provide support for assigned inter-departmental teams to help improve student performance in the region, improve the ESC internal operations, and meet the established goals and objectives for the ESC.

Serves as grant/budget liaison between the assigned department and the Budget Office.

Consistent communication with grant and conference stakeholders.

Provide technical assistance to internal and external clients with courtesy and professionalism

Compile and report data as requested by the department

Ability to navigate budget systems

Ability to self-manage in a fast-paced environment

Make quick judgments and decisions

Perform other duties as assigned

Supervisory Duties: None

Equipment/Specialized Software Used: Computers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently.

Working Conditions (Mental Demands/Physical Demands/Environmental Factors):

Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.

Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer.

Environmental: Open cubicles/workstations.

Evaluation: Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.

Revision Date: February 6, 2024

Benefits at ESC Region 11:

• $645 monthly contribution for Medical Insurance
• Competitive Pay and Growth Opportunities
• Retirement Account Matching Program
• HSA, FSA, Dental, Vision, Life, Cancer Insurance Offered
• 10 Local Sick Paid Days provided Annually (Per School Year)
• 5 State Personal Paid Leave Days provided Annually (Per School Year)