Customer Service Rep(05395) - Hwy 78 Suite C

Company Description

Job Description

We are seeking a dedicated Customer Service Representative to join our team in Dora, United States. As the face of our company, you will play a crucial role in ensuring customer satisfaction through excellent service and support.

* Answer and manage incoming customer phone calls in a professional and timely manner

* Assist in food preparation, including making pizzas, as needed

* Maintain a clean and organized work environment

* Provide exceptional customer service by addressing inquiries, resolving issues, and offering product information

* Collaborate with team members to ensure smooth operations during peak hours

* Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency

* Adapt to changing customer needs and business demands with a positive attitude

* Document customer interactions and update relevant records in the company's system

* Participate in ongoing training to improve product knowledge and customer service skills

Qualifications

* Proven experience in customer service or a related field

* Excellent communication skills, both verbal and written

* Strong problem-solving abilities and attention to detail

* Proficiency in basic computer skills and data entry

* Ability to work in a fast-paced environment and handle multiple tasks simultaneously

* Flexible schedule with availability to work on weekends

* Team player with a positive attitude and willingness to learn

* Food handling experience or certification is a plus

* High school diploma or equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.