Administrative Assistant

Administrative Assistant (full-time)
The Refugee Center is looking for an Administrative Assistant to join our team in
supporting refugee and immigrant clients with resettlement.
The Refugee Center, with an office in Champaign, IL, exists to provide services
essential to refugee and immigrant resettlement in East Central Illinois, and to aid in the
exchange and preservation of their respective cultures. Globally aware but locally
focused, our professional, compassionate staff provide interpretation services and
advocacy in court hearings, doctors' appointments, school conferences, and other
settings. For 45 years, weve helped people find stability in their new homes through
counseling, tutoring, community health programs, and support in completing paperwork
for work, school, and government programs.
The Administrative Assistant will be a support member of our Executive and
Administration teams. They will work to support administrative functions, organize
information, and facilitate internal and external communication. The Administrative
Assistant is a full-time role that will report to the Operations Manager.
Responsibilities:
? Front Desk Coordination
? Maintain receptionist responsibilities
? Represent the organization as the first point of contact for clients
coming into the office
? Support client sign in and answer general questions
? Schedule clients for an appointment if a caseworker cannot support them
that day
? Coordinate and organize the waiting room and kids corner
? Executive support
? Provide support for Executive Directors calendar
? Schedule candidate interviews for Leadership team
? Schedule organization-wide meetings
? Create meeting agendas and take minutes
? Administrative support for the Leadership Team as needed
? External Communication
? Act as first point of contact by maintaining and responding to the
organizational email and general inquiries, including voicemails and
website inquiries
? Receive and sort organizational mail
? Field translations and interpretation requests
? Administer account access and permissions for website and social media
? Knowledge Management
? Administer and update organizational Google Drive, including adding
resources for staff
? Create and maintain practices and documentation around recordkeeping
? Create and maintain filing systems for hardcopy organization records
? Support and lead digitization projects, including case notes and financial
records
? Record and copy all checks received and prepare bank deposit slips
? Maintain donor spreadsheet and create thank you letters
? Act as a liaison between administrative and program staff daily
Qualifications:
? Spanish fluency strongly preferred
? 1-2 years of administrative experience or relevant office work
? High attention to detail and organizational skills
? Ability to multitask and prioritize between competing needs
? Excellent follow up and responsiveness to requests
? Ability to professionally represent organization to the public and other
external stakeholders
? Excellent written and verbal communication skills
? Ability to maintain confidentiality of sensitive information and situations
? Ability to work with people at different levels of the organization
? Comfortable using and learning different technologies
? Passionate about our mission and immigrant rights
Nice to have:
? Fluency in an additional language used in the communities that we serve,
such as French, Lingala, Pashto, or Vietnamese
? Experience working with people from different cultures
Compensation & Benefits:
? Salary starts at $39,520.00/year less applicable withholdings
? Option between participating in employer sponsored health plan or a monthly
healthcare stipend, Dental, Vision and Life insurance available without TRC
contribution
? Mileage reimbursement
? This is a full-time position at 40 hours per week
Due to the nature of this position, all work must be done on-site from our Champaign, IL
office. Office hours are 9am-5pm, M-F.
If interested, please apply to View email address on click.appcast.io with your resume. No phone calls please.