Systems Engineer

First Federal Bank of Louisiana is currently seeking a Systems Engineer in the Information Technology Department. The position is located at the Main Office in Lake Charles, Louisiana. The schedule for this position is in-person, Monday-Friday, 8 AM-5 PM.

This is not a remote position.

About Us

First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit to learn more. Member FDIC, Equal Housing Lender.

Summary

Responsible for the design, installation, and management of servers, storage, applications, and VoIP phone systems in our data centers. Analyzes and resolves problems and incidents escalated from the help desk and/or monitoring tools.


Essential Duties & Responsibilities

• Provides direct support in the day-to-day operations of infrastructure, application and technical processes; duties include evaluation of system utilization, monitoring response time and primary support for detection and correction of operational problems
• Designs and deploys infrastructure, applications and enhancements/upgrades
• Monitors network performance and resolves network outages timely
• Assists Senior Systems Engineer with maintaining all Cisco routers and firewalls
• Maintains storage, servers, applications and back-ups for optimal performance
• Maintains anti-virus and security updates on all systems
• Maintains all security appliances, including but not limited to, Barracuda and SecureWorks
• Creates and updates documentation on system configuration, technical support procedures, and problem resolution steps
• Recommends needed updates and changes to management
• Performs daily backups of all systems and ensure safe management of media in accordance with the disaster recovery plan; ensures daily data replication to BC data center
• Engages vendors as needed to ensure systems are operating efficiently
• Assists with help desk calls, as needed
• Compliance training is assigned to all Bank personnel based on their position with the Bank and employees are required to complete all assigned training timely and in accordance with Bank policy.

Minimum Qualifications

• Bachelor's degree or four-year degree in Information Technology/Systems OR minimum of four (4) years' experience in building and maintaining VMware, Microsoft Active Directory and server systems hardware and architecture.
• Must have knowledge and experience in storage area networks (SAN's), MS SQL, MS Exchange, and MS RDS.
• Microsoft 365 administration experience strongly preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


Equal Opportunity Employer

The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.