Director of Pharmacy Operations

Job Description Job Description Required:
• Active Doctor of Pharmacy (PharmD) degree from an ACPE-accredited institution
• Active pharmacist license in the State of Kansas; Missouri pharmacist licensure strongly
preferred
• 5+ years of pharmacy operations management or supervisory experience
• Demonstrated experience managing prescription workflow, staffing models, and
operational performance in a high-throughput pharmacy environment
• Working knowledge of USP and general familiarity with USP and
• Experience developing and maintaining SOPs, policies, and compliance documentation
• Experience managing DEA-regulated controlled substance operations
• Ability to commute to / relocate to Lenexa, KS 66215

Strongly Preferred:
• Experience in a 503A or 503B compounding pharmacy environment
• Familiarity with GLP-1, HRT, and functional medicine compounding operations
• Experience with FDA inspection readiness and cGMP expectations in compounding
pharmacies
• Experience in a high-growth pharmacy environment
• Sterile compounding certification (e.g., BCSCP) or willingness to pursue
• Lean Six Sigma or equivalent process improvement certification

Key Attributes:
• Compliance-forward — defaults to regulatory adherence in all decision-making
• Operationally driven — thrives on building and optimizing systems, workflows, and
teams
• Self-starter — does not require constant direction; proactively identifies and solves
problems
• Quick learner — willing and able to develop compounding-specific knowledge rapidly
• Accountable — owns outcomes, escalates appropriately, does not deflect
• Positive energy — leads by example with a solution-oriented, team-first approach
• Process builder — creates structure where none exists; documents as standard practice

Work Location & Logistics:
• Full-time on-site position — Lenexa, KS 66215
• Day shift; support for potential staggered and/or weekend shifts as operational needs require
• Must be local prior to starting work (within a one-hour daily commute to Lenexa, KS 66215)

Company Description Midwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.

We are seeking a Customer Service Representative who thrives in a fast-paced setting, communicates with professionalism and empathy, and takes ownership of resolving issues from start to finish.

This is not a typical call center role — you will play an important part in protecting provider relationships, supporting patient care, and ensuring a seamless pharmacy experience. Company Description Midwest Compounders Pharmacy (MWC) is a growing 503A sterile and non-sterile compounding pharmacy specializing in GLP-1 medications, hormone replacement therapy (HRT), and functional medicine. We are passionate about delivering exceptional service and personalized care to both patients and providers in a highly regulated healthcare environment.\r\n\r\nWe are seeking a Customer Service Representative who thrives in a fast-paced setting, communicates with professionalism and empathy, and takes ownership of resolving issues from start to finish.\r\n\r\nThis is not a typical call center role — you will play an important part in protecting provider relationships, supporting patient care, and ensuring a seamless pharmacy experience.