Accounts Receivable Director

Accounts Receivable Director

LOCATION: Corporate Office

POSITION TYPE: Full-Time

SHIFT(S): 40 hours per week, Monday Friday with flexibility as needed to support the needs of the company

PAY RANGE: Competitive compensation based on experience

BENEFITS Full-Time:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Employer-Paid Life Insurance
• Short- and Long-Term Disability (as applicable)
• Paid Meal Period
• Paid Time Off (PTO) vacation, personal days, sick time
• 8 Paid Holidays
• Holiday and Overtime Pay (as applicable)
• Employee Assistance Program (EAP)
• Employee Discounts
• Paid Training and Orientation
• Longevity Awards

Job Summary

We are seeking an experienced and results-driven Accounts Receivable Director to lead and oversee all accounts receivable and revenue cycle operations for our skilled nursing and long-term care facilities throughout Connecticut. This key leadership role is responsible for managing the AR team, optimizing cash collections, reducing aging accounts, improving reimbursement processes, and ensuring compliance with federal, state, and payer regulations.

The ideal candidate will possess extensive experience in long-term care billing, collections, Medicare, Medicaid, Managed Care reimbursement, and revenue cycle management. This individual will collaborate closely with facility Business Office Managers, Regional Leadership, and Corporate Finance teams to drive financial performance and operational excellence across the organization.

Responsibilities

Direct and oversee all accounts receivable operations for multiple Skilled Nursing Facilities (SNFs)

Manage and mentor corporate AR staff, billing personnel, and facility business office teams

Monitor and analyze AR aging reports, collection metrics, and reimbursement trends

Develop and implement strategies to reduce outstanding receivables and improve cash flow

Ensure timely follow-up on unpaid claims, denials, underpayments, and appeals

Oversee Medicare, Medicaid, Managed Care, Private Pay, and Hospice receivables

Review and monitor facility billing processes to ensure accuracy and compliance

Collaborate with Business Office Managers to resolve complex billing and collection issues

Establish performance benchmarks and accountability measures for AR teams

Prepare and present AR performance reports to executive leadership

Lead revenue cycle improvement initiatives and identify opportunities for operational efficiencies

Ensure compliance with all federal, state, and payer regulations related to billing and collections

Coordinate audits, reconciliations, and month-end reporting activities

Maintain strong relationships with payers, vendors, and facility leadership teams

Support system implementations, and revenue cycle integration projects as needed

Qualifications

Bachelor's degree in Business Administration, Finance, Healthcare Administration, Accounting, or related field preferred

Minimum 5 years of progressive Accounts Receivable leadership experience in Skilled Nursing Facilities (SNF), Long-Term Care, or Post-Acute Care required

Strong knowledge of Medicare, Medicaid, Managed Care, Private Pay, and third-party reimbursement methodologies

Demonstrated success managing multi-facility revenue cycle operations

Experience with PointClickCare (PCC) required

Experience with Inovalon, NGS Connex, CT Medicaid

Strong understanding of SNF billing, collections, claims management, reimbursement, and revenue cycle best practices

Advanced proficiency in Microsoft Excel and financial reporting tools

Excellent analytical, organizational, leadership, and problem-solving skills

Strong verbal and written communication skills

Ability to prioritize multiple projects and deadlines in a fast-paced environment

Must be able to read, write, and communicate effectively in English

Preferred Qualifications

Experience overseeing accounts receivable operations for multiple skilled nursing facilities

Experience with healthcare financial analytics and KPI reporting

Strong background in payer negotiations, appeals, and reimbursement recovery initiatives

Experience leading revenue cycle transformation and process improvement projects

About Us

Ryders Health Management is a family-owned management company overseeing Skilled Nursing & Rehabilitation Centers throughout Connecticut. Across all our centers, we provide exceptional, patient-centered care designed to support each resident's individual recovery or long-term care needs.

Our commitment to our employees is as strong as our commitment to our residents. We foster a supportive, collaborative work environment that values professional growth, leadership development, and operational excellence.

Our Caring Community

We are a family-owned long-term care organization dedicated to delivering high-quality care and exceptional service. As part of the Ryders Health family, you'll join a team backed by more than 75 years of healthcare experience, rooted in compassion, integrity, teamwork, and excellence.

Come join our dedicated team and help drive the financial success that supports outstanding resident care.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.