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Intern, Sales Operations

Gen Digital

Gen Internship Opportunity

Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.

Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We're always looking for smart, fearless and high-impact talent who see AI as a teammate leveraging it to move faster and deliver meaningful results.

If this sounds like you, we'd love you to be part of Gen.

Do you naturally look for faster, cleaner ways to get things done?

Maybe you instinctively weigh time vs. effort when choosing a route around traffic.

Or you gravitate toward self-checkout, mobile apps, or deliverynot because you have to, but because it's simply more efficient.

Or you'd rather design a better system than repeat the same manual step twice.

You don't need to be a software engineer or information systems major but you do need to think.

You naturally look at any process and wonder how to improve it

You like figuring out how things work (and fixing them)

You can break down a problem and explain your thinking clearly

You're curious how GTM (go-to-market) teams operateand will probably want to optimize those workflows across people, processes, and systems

You're interested in AI, data, or systems and crave seeing how it's applied to real life

You're comfortable working with human-centric workflowsnot just abstract ideas

You'll come to work with genuine curiosity and swift action impulses

What you'll be working on

In this role, you'll help us build and improve how a global sales team actually worksusing AI, data, and better systems.

We're turning our customer relationship management (CRM) platform from a static system of record into a real-time, predictive deal intelligence platform. You'll help shape that.

You'll also play a hands-on role in moving AI from experimentation into real adoption within a global sales organization.

What you'll do

Stress-test and improve our AI. Push our deal intelligence tools in real scenarios, identify what's off, and help make them actually useful for reps

Turn messy deal data into clear signals. Spot patterns across deals, regions, and channelswhat's working, what's notand translate that into actionable guidance

Teach AI how to "think" like a seller. Convert sales intuition into structured logicdefining what good looks like and how we guide decisions

Build out foundation behind the system. Create and refine the content powering our AI and onboarding (playbooks, deal guidance, knowledge materials)

Make onboarding exceptional. Turn our onboarding into something that prepares reps to run dealsby filling gaps, improving content, and continuously testing what sticks

Get hands-on with the data behind it all. Build and analyze Salesforce reports and dashboards to track pipeline health, conversion, and deal flowand sanity-check what's actually happening vs what the system says

What you'll learn

How a global, multi-channel sales org actually runs

How AI gets applied to real workflows (not just demos)

How to turn messy problems into structured, scalable solutions

How decisions that impact revenue actually get made

How to take something ambiguous and make it work in practice

Bonus points if you've ever:

Built something (even small) to fix a problem

Automated a task because it annoyed you

Used AI tools in a practical way (not just for fun)

What this internship means for your career after graduation

Hands?on experience with technical platforms, applying AI, CRM insights, and data to real, active sales workflows

A results-backed resume, with clear ownership of initiatives that deliver measurable business impact

Highly transferable skills in analytical thinking, system design, and process optimization valued across roles and industries

Stronger business judgment and professional maturity, developed through exposure to real decisions

Proven experience operating in fast?paced environments, contributing to time?sensitive, revenue?driven work

Program Details

1012 week summer internship (JuneAugust)

Location: Mountain View, CA (in-office)

Paid internship

Gen Digital
Vacancy posted more than 2 months ago

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