Cashier Team Leader

About TESO Group Founded in 2017 in New York, TESO Group is an Asian-inspired lifestyle retail company bringing premium Asian products and culture to the U.S. market. With brands including TESO LIFE, TESO X, and TESO Mini, we offer a curated mix of beauty, snacks, home goods, and trendy collectibles—delivering quality, value, and a unique shopping experience. Job Summary The Cashier Team Leader oversees the cashier team and ensures smooth front-end operations, including managing daily transactions and maintaining excellent customer service standards. This role involves training, supporting, and guiding cashiers to enhance team performance and resolve any issues at the register. You will also ensure the team meets store goals and fosters a positive shopping experience for customers. Key Responsibilities Supervise and support cashiers to ensure smooth and efficient checkout operations. Assist in handling complex customer transactions, including refunds, voids, and Enforce store policies related to customer transactions, returns, and promotional discounts. Address and resolve customer complaints or concerns in a professional manner. May be requested to work in other locations from time to time. Bend, lift, open, and move products and fixtures up to 30 lbs. as needed. Qualifications Strong leadership and team management skills. Proficiency in handling cash, credit card transactions, and POS systems. Effective communication and interpersonal skills. Ability to multitask and manage a team effectively in a fast-paced environment. Must have open availability, weekdays, weekends, and holidays. Benefits Medical insurance and 401(k) Matching. #J-18808-Ljbffr