Certified Peer 1 Family Coach - Outreach Mental Health 184

Your official job title at Telecare is Family Peer Recovery Coach

What You Will Do to Change Lives

The Family Peer Recovery Coach works to engage family members and the prospective participant with the goal of fostering a willingness to accept available services. The Family Coach provides information, education, and resources to family of participants to enable them to better support their loved one in their goals and/or recovery plan, whether it be while person is living independently or in the family home. The Family Peer Recovery Coach provides direct support and case management services to assigned family members and participants and works closely with participants and their families to ensure that their needs are expressed and that they have a “voice” in their recovery plan. In conjunction with the clinical team, the Family Peer Recovery Coach completes program intakes/assessments, facilitates groups, promotes engagement and provision of peer and family support services; and serves as an advocate for the participant and family for services as a point of interaction between participant’s family and the program.


Shifts Available:

Full Time, 40 hours per week | Monday - Friday | 8:00am - 4:30pm | After Hours Crisis Cell Phone on Rotation

Expected starting wage range is $21.00 - 23.50. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• Bachelor’s Degree or at least two (2) years' experience in a mental health services environment
• Peer Certification must be obtained prior to hire date and maintained throughout employment
  o California: obtain Medi-Cal Peer Support Specialist Certification through CalMHSA prior to hire date and maintained throughout employment.
• At least five (5) years of demonstrated experience as a parent or primary caregiver of a person with behavioral health care needs
• Valid and current driver’s license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use your personal vehicle to drive clients to appointments and groups, etc.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.
• Willingness to use your personal vehicle to attend meetings, etc.

What’s In It For You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Nine Paid Holidays & Shift differentials for hourly staff
• Program will fund California MediCal Peer Certification
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
• For more information visit:

Join Our Compassionate Team


Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.


Telecare In-Home Outreach Team (IHOT) is a centralized program with three mobile teams providing in-home outreach. IHOT serves to 240-300 adults per year with serious mental illness (SMI).

EOE AA M/F/V/Disability


*May vary by location and position type


Full Job Description will be provided if selected for an interview.


Peer Support Specialist, Family Peer, Peer Certification


If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.