Analyst - Billing Systems

Billing Operations Manager

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

What will you be doing?

• Lead execution of daily, non-monthly, and monthly billing cycles across all invoice types within BRIM per the dictated schedule including nights and weekends when required.
• Perform and validate test billing to support system enhancements and releases.
• Process and oversee manual billing adjustments, including LPI updates.
• Monitor BRIM for non-monthly client updates and ensure timely processing (up to 8-week tracking cycle).
• Coordinate billing schedules and proactively communicate status, risks, and issues to stakeholders.
• Maintain and govern billing configuration data within BRF+, including billing cycles and payment terms.
• Design, set up, and maintain client invoice break parameters to ensure accurate billing outputs.
• Review and approve parameter and diversion Fleet Track requests for accuracy prior to implementation.
• Serve as primary escalation point and SME for complex billing configuration inquiries.
• Work with IT to log, provide test cases, create training documents and execute changes in Billing systems.
• Perform all other duties and special projects as assigned in support of leadership, Billing team, and IT teams.
• Note: Position requires flexibility to support after-hours, weekend, and holiday operations as needed.

What are we looking for?

• Bachelor's degree or equivalent experience in Finance, Accounting, Business, or related field
• Advanced experience with billing and ERP systems (SAP BRIM/BRF+ strongly preferred)
• Demonstrated expertise in billing operations, system configuration, and financial reconciliation processes
• Strong understanding accounting processes and system integrations between BRIM and GDT
• Advanced analytical, troubleshooting, and root cause analysis capabilities
• Experience supporting audit processes, controls, and financial validation activities
• SAP Business Intelligence/reporting experience preferred
• Ability to interpret technical/system logic and apply it to business processes (working knowledge of programming logic preferred)
• Strong written and verbal communication skills with ability to explain complex topics clearly
• 35+ years of experience in billing operations, financial systems, or related field
• Deep functional expertise in BRIM/BRF+ configuration, billing execution, and issue resolution
• Experience serving as a subject matter expert (SME) or lead resource within a functional area
• Proven ability to analyze, improve, and optimize processes to increase efficiency and accuracy
• Experience working cross-functionally with IT and Finance to resolve complex system and accounting issues

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $60,800.00 - $86,640.00 USD annually for full time employees. The annual compensation range is comprised of base pay earnings.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
• Misrepresent or embellish qualifications, skills, or experience
• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.