Customer Experience Analyst
Virtual Vocations Inc
Fluent in French or German, the full-time remote Customer Experience Analyst will optimize clients' IVR operations through data analysis, call testing, and cross-functional collaboration to enhance customer experience. Key responsibilities Evaluate traditional IVR and generative AI systems through simulated test calls and provide actionable feedback Analyze large datasets and conversational call flows to identify trends and drive customer experience improvements Translate data into actionable insights and deliver compelling presentations to stakeholders and executive teams Required qualifications Written and spoken fluency in French or German Strong analytical skills with experience in summarizing and analyzing complex datasets Familiarity with basic Excel formulas and pivot tables Proficiency in building presentations using PowerPoint or Keynote Experience collaborating in a remote team environment
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Analyst in United States vacancy
- ...DESCRIPTION Are you ready to shape the future of digital banking? Join us at Chase as we transform customer experiences through innovative data and analytics. As a Tagging Analyst, you will play a key role in ensuring our digital channels deliver reliable, actionable...Suggested
J.P. Morgan
New York, NY9 days ago - ...Carlisle is seeking a Senior Analyst , CX Solutions to design, implement, and support SAP Customer Experience (CX) solutions. This role requires strong expertise in SAP Sales Cloud and SAP Service Cloud, with a focus on delivering integrated customer engagement solutions...Suggested
Carlisle Companies
Carlisle, PA4 days ago $97.8k - $133.46k
Role Description The Sr. Analyst, Service is responsible for leading end-to-end process analysis, redesign, and implementation efforts to improve operational performance, enhance customer experiences, and support enterprise transformation initiatives. This role partners...SuggestedFull timeHorizon Blue Cross Blue Shield of New Jersey
Remote8 days ago- ...IDR is seeking a Customer Experience Analyst to join one of our top clients in Suwanee, GA. This role is pivotal in designing, launching, and managing an enterprise-wide customer feedback program that spans multiple departments. If you are looking for an opportunity to...SuggestedFull timeWork experience placement
IDR, Inc.
Suwanee, GA1 day ago - ...insights that help clients ship faster, reduce costs, and improve customer experience. What You’ll Do Reasonable accommodations may be made to... ...perform the essential functions. As a Transportation Data Analyst you will work directly with clients, project managers, and internal...SuggestedRemote workFlexible hours
Intelligent Audit
Alpharetta, GA5 days ago - ...of a team responsible for delivering data-driven, actionable customer insights that directly contribute to increased sales/profit through... ...previous relevant customer analytics and/or marketing/CRM experience. ~Great storyteller with data that can influence senior stakeholders...Full timeRemote workFlexible hours
Kobie Marketing
Remote4 days ago $300 per month
...deployed with the top accounting firms in the country, and our customer base is growing fast. Our customers love what we've built with... .... You'll come in as one of the first dedicated customer experience hires at Basis. You'll be our customers' first line of defense...Full timeWork at officeShift workBasis AI
New York, NY4 days ago- ...Position : Reconciliation Analyst Location : San Diego, CA Duration : 12 Months Contract Total Hours... ...and drive profitable sales growth by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business...Contract work
MILLENNIUMSOFT
San Diego, CA1 day ago $23.13 - $64.23 per hour
...role supports a Category Manager in delivering data‑driven insights and strategies that drive category sales and improve the customer experience. Responsibilities Work with a Category Manager to help analyze and set the strategic direction for a category at Target. Deliver...Hourly payLocal areaAccenture
Minneapolis, MN1 day ago- ...organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and... ...operations in West Des Moines, How You'll Contribute As a Customer Experience Analyst, you will help shape and enhance the customer experience...Work at officeRemote work
EquiTrust
West Des Moines, IA11 hours ago - ...DataMap LLC is looking for a Customer Experience Analyst IV in Overland Park, KS. This role is ideal for experienced professionals looking to lead business process optimization and system configurations on financial and supply chain platforms. The position involves mentoring...
DataMap LLC
Overland Park, KS1 day ago $65k - $75k
...We are a growing company with a solid customer base, excellent compensation and benefits,... ...integrator that offers strategic customer experience (CX) solutions to our clients. We are looking for a Customer Experience Analyst who will formulate and apply modeling and...Full timeRemote workFlexible hoursPTP
California, MO11 hours ago$98k - $156k
## Customer Experience AnalystApplylocations: Nashville, Tennessee, United Statestime type: Full timeposted on: Posted Todayjob requisition id: 582229### Job TitleCustomer Experience Analyst### Job DescriptionDo you like to transform complex data into clear and impactful...Full timeWork at officeImmediate startWork visaRelocation packageShift work3 days per weekPhilips International
Nashville, TN11 hours ago- ## Analyst IIApplylocations: Neosho, Missouri: Jefferson City, Missouritime type: Full timeposted... ..., or graphs on quality trends affecting customers through different business channels.*... ...accurately tell the story of customer experience.* Lead business level meetings to update...Full timeFlexible hours
Scholastic
Jefferson City, MO11 hours ago - ...Customer Experience Analyst Full Time St. Louis, MO, US Join Us to Build Healing and Hope Together! As leaders in children's mental health and wellness, St. Louis Children's and KVC Health Systems Youth Mental Health Care have partnered to create one of...Full timeWork at officeRemote workWork from home
KVC Missouri
Webster Groves, MO4 days ago $90k - $121k
...the differences that make us who we are and the work we do possible. Job Description Reports to: Senior Director, Customer Experience Location: Boston, MA Hybrid - open to remote candidates located in the NE USA About PTC PTC is transforming how the...Work at officeLocal areaImmediate startRemote workFlexible hoursPTC
Boston, MA5 days ago$65 per hour
...with backend services. You'll be responsible for application architecture decisions and optimization strategies to enhance user experience. Key Responsibilities: • Design and implement scalable software solutions. • Develop and maintain RESTful and SOAP...Diamondpick
Charlotte, NC4 days ago- ...GED, Associates Degree, Bachelors Degree. Position : Analyst Category : Professional Type : Temporary No of Positions... ...mind‑set to being more “front office”, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations,...Contract workTemporary workShift work
MILLENNIUMSOFT
San Antonio, TX3 days ago $76.8k - $96k
..., and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams... ..., come build the future together. The Crown Is Yours. As an Analyst II on the Digital Marketing Analytics team, you’ll leverage...Full timeImmediate startNational Geographic
Boston, MA11 hours ago- ...what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. Toyota does... ...for highly motivated people to fill multiple openings as an Analyst in one of our Analytics teams. The primary focus of our Analytics...Work experience placementH1bRemote work
Toyota
Plano, TX4 days ago - ...About Us: ~ Customer Experience Analyst – REMOTE PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are seeking a Customer Experience Analyst with fluent French or German language skills to optimize...Remote work
PTP
Austin, TX4 days ago - ...technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the... ...Job Summary The Supply Chain & Procurement Planning Senior Analyst will be a key team member within the supply chain planning organization...Local area
Altice USA
Honolulu, HI1 day ago $65.5k - $102.5k
...Analyst-Compliance New York, NY, United States Salt Lake City, UT, United States Phoenix, AZ, United States Sunrise... ...( and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in...Full timeWork at officeLocal areaFlexible hoursAmerican Express
New York, NY5 days ago- ...Call Center Analyst - HR Desk We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our passion. People are our purpose. NuAxis is home to thinkers and feelers; engineers and artists. We work...Full timeRemote work
NuAxis Innovations
Reston, VA2 days ago $40k - $75k
...Analyst, Marketing Automation Position at CMI Media Group Do you thrive on turning data into dynamic customer journeys? Are you passionate about using technology to improve healthcare... ...Automation to join our innovative Customer Experience Management (CXM) team. In this role,...CMI Media Group
Wayne, PA1 day ago$65.6k - $101k
...Customer Experience Analyst Description - Customer Experience (CX) Specialist Job summary As a Customer Experience (CX) Specialist, you will optimize end-to-end customer journeys for HP, with an initial focus on HP Consumer Services. You will analyze the...Full timeTemporary workLocal areaRelocationFlexible hoursShift workHP Development Company, L.P.
Vancouver, WA5 days ago- ...Analyst-Compliance At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague... ...values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in...Work at officeLocal areaFlexible hours
Arizona Staffing
New York, NY2 days ago - ...driving the future of aviation with intelligence and exceptional customer experiences. Our Values & Excellence Mindset: We are customer... ...We're looking for a detail-oriented Aviation Maintenance Analyst II with a passion for amazing customer service to join our growing...Worldwide
CAMP Systems
Wichita, KS4 days ago - ...UKG HRIS Analyst Build Your Career with Ashley Furniture- Where Innovation Meets Comfort At Ashley, inspiring the love of... ..., and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why...Contract workVisa sponsorshipShift work
Ashley Furniture
Tampa, FL1 day ago - ..., troubleshooting guides, and knowledge base articles. Create customer education and onboarding materials to support product launches... ...feedback. Build self-service support resources to improve customer experience and reduce support inquiries. Support product demonstrations...
Three Point Solutions
Saint Paul, MN1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Analyst. Be the first to apply!
Related searches
- senior trade analyst United States
- law enforcement response team analyst United States
- bsa analyst United States
- etl analyst United States
- command center analyst United States
- land analyst United States
- senior analyst United States
- behavioral analyst United States
- corporate actions analyst United States
- revenue cycle analyst United States