Medical Billing Manager

Job Description This role leads the Billing and Cash Applications functions within Revenue Cycle Operations, ensuring accurate and timely claims generation, payment posting, charge entry, and cash reconciliation. The Medical Billing Manager oversees daily operations, supervises and develops staff, maintains payer enrollments, and ensures compliance with organizational policies and regulatory requirements. The position collaborates closely with Finance, Information Systems, Clinical Operations, and third-party payers to optimize reimbursement, cash flow, operational efficiency, and service excellence. Responsibilities Provide overall leadership, direction, and oversight for Billing and Cash Applications within Revenue Cycle Operations. Ensure the accurate and timely generation and submission of claims to payers and other third parties. Oversee the posting of payments, charge entry, and reconciliation of all cash activity to maintain accurate financial records. Maintain and oversee payer enrollments to ensure proper setup, participation, and ongoing compliance with payer requirements. Ensure adherence to organizational policies, regulatory requirements, and industry standards across all billing and cash application activities. Oversee day-to-day operations of the billing and cash posting teams, including workflow management and workload distribution. Supervise, mentor, and support supervisors and billing representatives, providing guidance, performance feedback, and professional development. Develop, implement, and refine operational procedures and best practices to improve efficiency, accuracy, and consistency. Monitor key performance indicators and metrics related to billing, collections, cash posting, and revenue cycle performance. Identify trends, issues, and opportunities for improvement, and implement corrective actions to optimize cash flow and reimbursement. Collaborate with Finance to ensure accurate financial reporting and alignment between billing and accounting processes. Partner with Information Systems to support system enhancements, troubleshoot issues, and optimize use of billing and practice management systems. Work closely with Clinical Operations to resolve documentation or coding issues that impact billing and revenue. Coordinate and communicate with third-party payers to address claim denials, underpayments, and other reimbursement issues. Promote a culture of service excellence, ensuring timely and professional communication with internal and external stakeholders. Support change management initiatives within the revenue cycle and lead staff through process or system changes. Essential Skills High proficiency in billing and cash posting within Athena. High proficiency in billing and cash posting within IDX. At least 5 years of experience in medical billing. At least 2 years of experience in a lead, supervisor, or manager role within a billing or revenue cycle function. Strong working knowledge of the entire revenue cycle management (RCM) process, from charge capture through collections and reconciliation. Demonstrated ability to manage and oversee billing and cash applications operations in a healthcare environment. Proven experience supervising staff, including supervisors and billing representatives. Strong organizational skills with the ability to manage multiple priorities and deadlines. Ability to interpret and apply organizational policies and regulatory requirements related to billing and reimbursement. Effective communication skills to collaborate with Finance, Information Systems, Clinical Operations, and third-party payers. Proficiency with practice management and billing systems, particularly Athena and IDX. Ability to monitor and act on key performance indicators related to revenue cycle performance. Management experience with a focus on operational efficiency and service excellence. Additional Skills And Qualifications Associate degree or higher is highly preferred. Experience leading hybrid teams with both in-office and remote staff. Background in developing and implementing operational procedures within a revenue cycle environment. Experience working with multiple stakeholders, including Finance, Information Systems, Clinical Operations, and external payers. Strong analytical skills to identify trends, issues, and opportunities for process improvement. Demonstrated ability to support and mentor supervisors and representatives to build high-performing teams. Management experience in a healthcare or medical billing setting. Comfort working with technology-driven workflows and electronic billing systems. Job Type & Location This is a Permanent position based out of Towson, MD. Pay And Benefits The pay range for this position is $70000.00 - $97000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Holiday, PTO, vacation, 401k, medical, dental Application Deadline This position is anticipated to close on Nov 16, 2026. Workplace Type This is a hybrid position in Towson,MD. Equal Opportunity Statement The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Legal Statements San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems