Service Technician

Service Technician

Keystone Precision Solutions is looking for a Service Technician at its Crofton, MD location to inspect, troubleshoot, calibrate, and repair the surveying and geospatial equipment that engineers, surveyors, and construction professionals depend on every day. This is precision technology (think GNSS receivers, robotic total stations, laser scanners) and the work requires someone who's equal parts technically sharp, detail-oriented, and good with people.

Why This Role Stands Out- You'll work with cutting-edge positioning and measurement technology used by professionals across the Mid-Atlantic region- The Crofton office is a small, independent operation. Most days, it's you and one other person. You'll have real ownership of your work without anyone hovering over your shoulder- KPS has been the leader in this space for over 30 years. You'll learn from experienced colleagues and build expertise in a niche that's in high demand and short on talent- Quarterly bonuses reward your performance

What You'll Do

Your days will mix bench work, customer interaction, and problem-solving. Specifically, you'll:

• Inspect, test, troubleshoot, configure, maintain, and repair professional surveying and geospatial equipment, including GNSS receivers, robotic and conventional total stations, data collectors, field controllers, levels, laser scanners, and related accessories
• Diagnose hardware, firmware, connectivity, communication, configuration, and field-performance issues across a range of precision instruments
• Perform equipment testing, calibration verification, firmware updates, configuration, and quality-control procedures
• Greet showroom customers, assess drop-off equipment, and communicate repair timelines and status updates
• Assist customers with technical questions, equipment setup, connectivity, and general surveying workflows
• Collaborate with KPS Sales, Support, Rental, and Service teams to evaluate, prepare, and support equipment throughout its lifecycle
• Maintain detailed records of service activities, including maintenance logs, repair reports, and calibration documentation
• Provide secondary support to inside sales when needed

What You Bring

The strongest candidates will have a combination of technical aptitude and a genuine interest in how precision equipment works. Specifically:

• 2+ years of hands-on technical experience in electronics, mechanical repair, precision instruments, or a related field
• Strong troubleshooting ability across mechanical, electronic, and software systems
• Comfort with computers: installing software, updating firmware, configuring devices, and troubleshooting connectivity
• Experience with surveying equipment, geospatial technology, or brands like Trimble, Spectra Geospatial, or Nikon is a real advantage, but KPS will train the right person with strong fundamentals
• Customer-facing communication skills. You'll be explaining technical issues to people with varying levels of technical background, so the ability to translate complex information into plain language matters.
• Self-sufficiency and dependability. The Crofton office operates with a small crew, and the sales team and customers across the region count on you showing up and getting it done.
• Fine motor skills and manual dexterity for detailed work with precision instruments (tweezers, delicate tool work, pinching, pressing, rotating)
• Ability to lift and move up to 50 lbs. and stand for extended periods
• High school diploma or GED required. Technical, vocational, or associate degree in a related field is a plus.
• Valid driver's license

About Keystone Precision Solutions

Keystone Precision Solutions (KPS) is a leading provider of geospatial measurement solutions serving surveying, engineering, construction, mapping, and related industries throughout the Northeastern and Mid-Atlantic United States. They provide professional-grade positioning and measurement technology along with technical consultation, equipment service and repair, rentals, training, support, and positioning services. KPS has been the premier name in this space for over 30 years.

What KPS Offers

• Total compensation: $25-26 per hour plus quarterly performance bonuses, potentially adding a total of $8,000-$15,000+ a year
• Comprehensive benefits including medical, dental, vision, and life insurance
• 401(k) program
• Paid time off for vacations, personal days, and community service days
• Monday through Friday schedule with no weekends