Sr Director - Quality JLTV

Job Description

Job Description

INTRODUCTION TO AM GENERAL

AM General develops and builds specialized ground vehicle systems that get the US Armed Services and our allies to and from their mission safely. Our innovative spirit delivers advanced, rugged, resilient, and dependable mobility solutions. We are one team dedicated to producing the best products for our customers. We have a collective understanding that at AM General our purpose is to serve those who serve to protect us.

We R.I.D.E. with Sgt. Smith!

We are R esponsive      We have I ntegrity           We are D ynamic             We exhibit E xcellence

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Develop and implement the plant’s quality strategy aligned with corporate objectives and customer requirements
• Serve as the senior quality leader for AM General’s JLTV production program
• Build a proactive quality culture focused on prevention, root-cause problem solving, and accountability
• Lead plant quality KPIs, including first-time capability, defect rates, customer claims, warranty performance, and final inspection results
• Drive improvements in inline quality, end-of-line testing, and vehicle validation processes
• Establish robust containment, escalation, and feedback loops for production issues
• Champion structured problem-solving methodologies (A3, 8D, DMAIC, root-cause analysis)
• Lead cross-functional teams to address systemic quality issues and implement sustainable corrective actions
• Identify trends through data analytics and lead targeted improvement plans
• Act as the primary quality interface with the USG, regulatory bodies, or other major customers
• Oversee supplier quality performance, incoming inspection, and supplier corrective actions
• Drive alignment between supplier quality initiatives and plant needs
• Lead, coach and develop the Quality Department team for AM General’s JLTV operations with specific oversight of quality engineering and final inspection and verification
• Achieve and maintain compliance to ISO/IATF and other customer required external certification

KNOWLEDGE AND SKILLS

• Bachelor’s degree in engineering or a related technical field preferred or equivalent experience
• 10+ years of related role experience in Quality Assurance systems implementation and management preferably in Aerospace  and Defense Industry specifically in vehicle assembly or in commercial automotive environment. Final vehicle assembly experience preferred
• Prior experience leading and working in a union environment preferred
• 5+ years in people leadership experience required, including but not limited team management, motivating employees, resolving conflicts, developing talent, and fostering a positive team culture
• Broad knowledge of Quality theory, principles, and statistical process control
• Diverse knowledge of inspection and control methods, techniques, and documentation
• Exceptional organizational skills with a proactive and self-empowered approach
• Proficient in Microsoft Office applications, with a focus on efficiency and productivity
• Clear and effective communication skills, both written and verbal, fostering collaboration
• Strong attention to detail, with the ability to prioritize, multitask, and achieve meaningful results through creative problem-solving
• Self-motivated and capable of working autonomously while supporting team success
• Demonstrated leadership and mentoring abilities, with a focus on inspiring and empowering others

PHYSICAL EFFORT

• Sight: must be able to regularly read computer screen, reports, and various documents with detail and clarity to accomplish work tasks in a safe and efficient manner, including regular use of adequate close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Hearing: must be able to regularly hear well enough to communicate

WORKING CONDITIONS

• Physical Location: This position operates between an office and manufacturing plant environment and is often assigned to a specific shift or hours. The Employee must be able to perform job functions in an environment with varying difficult work conditions such as extreme cold, heat, inclement weather, at heights, and/or while exposed to constant/intermittent loud noises
• Teamwork: This position will work with others to ensure efficiency in the workplace
• Listening Skills: This position will need to understand how to use machinery properly and safely to prevent accidents and ensure all tasks are completed accurately
• Ability to follow instructions: Managers assign tasks and responsibilities, which vary; this position should be able to follow instructions competently
• Methodical approach: Production lines follow a set process, so this position needs a methodical approach to ensure all tasks are completed in the correct order for a smooth-running production line
• Concentration: This position may perform the same or similar tasks repeatedly, so a strong level of concentration when carrying out these tasks is important for quality control purposes. This role is often fast paced, so being able to maintain focus at all times is important

TRAVEL REQUIREMENTS

Up to 25% travel may be required