Clinical Intake/Triage Nurse- Remote

ABOUT RIA HEALTH

Ria Health, recognized as the leading national telehealth provider specializing in alcohol use disorder (AUD) treatment, recently raised $12.5 million through a Series B financing led by Peloton Equity.  Our existing investors SV Health, BPEA and SOSV also participated in the Series B. The investment will further the momentum of commercial partnerships that include regional and national health plans, including Anthem Blue Cross Blue Shield, UnitedHealth Group Optum, Beacon Health Options, Highmark Health, and Magellan Health. Ria Health will enable patients to achieve long term success in reducing or eliminating  their alcohol consumption, and live healthier and happier lives. We are seeking a Clinical Intake/Triage Nurse to join our rapidly growing team. 

JOIN THE RIA HEALTH TEAM!

Join the team that integrates medical care, behavioral support, and technology tools to help members achieve their personal goals in treating alcohol misuse. Ria Health is a Center of Excellence that delivers a Joint Commission accredited program that leverages evidence-based pharmacotherapy, psychosocial support, and an engaging care delivery platform to help members achieve lasting improvements in their quality of life. Ria’s published outcomes data set the standard for effectiveness in alcohol treatment. The Ria program is delivered through telehealth and by a care team of Physicians, Nurse Practitioners, and Coaches with clinical expertise to manage care and outcomes for Ria Health members.

WORK AT RIA HEALTH AS A VIRTUAL CLINICAL INTAKE/TRIAGE NURSE

Our Clinical Intake/ Triage Nurse works in collaboration with both admissions and clinical teams to support positive patient onboarding and follow-up care outcomes to the Ria Health program. This remote role will work in the Pacific Time Zone. 

Principal Duties and Responsibilities:

• Welcomes patients to our program/complete screening for AUD (alcohol use disorder) and determines if appropriate for the program as according to addiction screening tools.

• Prompt the patient to download the Ria app and sign in to Zoom

• Educates patients on breathalyzer use and frequency

• Educates patients on Ria Health Medication Formulary and use of Anti-Craving medications, expectations/side effects.

• Completes Initial Nursing Intake and enters data into Ria Health EMR for clinicians to review.

• Completes scheduling of First Medical Appointment and Coach Intake Appointment 

• Completes additional screening examinations 

• Performs assessments on patients experiencing symptoms 

• Communicates frequently with the Ria Health providers 

Competencies

• Comprehensive Assessment: Conduct thorough evaluations, including withdrawal risk assessments.

• Clinical Knowledge: Understand addiction pharmacology and harm reduction strategies.
  Patient Education: Provide information on treatment plans and medication-assisted therapies.

• Interdisciplinary Collaboration: Coordinate with healthcare teams for integrated care.

Education/Experience:

• RN, Preference will be given to candidates who have a compact license and California license. Additional licenses for other/ all 50 state licenses a bonus. 

• 3-5 years of experience related to the clinical scope, addiction medicine experience preferred

• Preferred telemedicine experience of at least one year.

• Tech-savvy and understands the importance of data security.

• Provide excellent nursing care and enjoy communicating with patients through video, messaging, and phone calls.

• Assists in the virtual clinic with other duties as assigned 

Other Qualifications:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills are required. Must be detail-oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.

Weekend availability required. Schedule will include both Saturday and Sunday

Make an impact at a critical time:

The pandemic has caused a global crisis; there has been a tremendous increase in anxiety, trauma, and stress for millions of people, increasing the misuse of alcohol. As a result, Ria Health has experienced a 500% increase in demand from patients seeking a specialized treatment program for alcohol misuse. We seek team members motivated to provide high-quality, patient-centered, evidence-based care through telemedicine that improves the health and wellbeing of the people we support.

ENJOY RIA HEALTH BENEFITS

• Join a team of Mission driven professionals dedicated to offering a next-generation solution in the treatment of heavy alcohol use and addiction

• Experience professional growth within a rapidly expanding tech-healthcare company

• Work remotely anywhere in the United States, Career opportunities include full-time, part-time, and on a contract basis

• Competitive compensation

• Telehealth training and development

EQUAL EMPLOYMENT OPPORTUNITY

Ria Health provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ria Health Vision:

A world with accessible, compassionate, and effective treatments to reduce the burden of all those who suffer from Alcohol Use Disorder.

Ria Health Mission:

We combine medical science, technology, and human compassion to deliver private, evidence-based, telehealth alcohol treatment programs for anyone who wants to drink less and live better.

Ria Health Values:

Compassion – we promote a culture of empathetic care and communication. We actively listen, we always encourage, and we provide support.

Integrity – We are honest, open, ethical, and fair. We hold ourselves accountable when we make mistakes.

Teamwork – working together, we will achieve great things.

Embrace Change – we work to drive improvement over perfection, measuring and questioning the status quo to make progress and enhancement.

Always Learning – We celebrate curiosity and discovery through development and research.