Scheduling Supervisor

At Milan Laser Hair Removal, we're not just transforming skinwe're transforming confidence. As the nation's largest laser hair removal provider, we're built on a culture of excellence, innovation, and delivering a world-class experience for both our clients and our team. We're looking for a Scheduling Supervisor who thrives in a fast-paced environment, takes ownership, and brings organization, adaptability, and problem-solving to every interaction. This role requires exceptional attention to detail, strong communication skills, and the ability to confidently manage competing priorities while supporting clinic staffing needs across the country. About the Role The Scheduling Supervisor plays a critical role in supporting the day-to-day coordination of Traveling Medical Providers and Traveling Clinic Managers across Milan's nationwide clinic network. This role is responsible for ensuring travel assignments align with business needs, geographical considerations, and state licensing requirements while helping maintain seamless clinic operations. From schedule coordination and staff support to cross-functional collaboration and process improvement, you'll help drive operational efficiency, maintain accurate scheduling systems, and support a positive experience for traveling employees and clinic teams alike. What You’ll Do Scheduling Coordination & Operations Coordinate schedules for Traveling Medical Providers and Clinic Managers based on business and staffing needs Create, maintain, and distribute traveler schedules accurately and efficiently Monitor schedules daily and make real-time adjustments to accommodate changes, cancellations, or unexpected events Assist with onboarding and training new scheduling team members Provide constructive feedback and support team development Process PTO, sick time, floating holidays, and time-off requests in accordance with company guidelines Maintain open communication with traveling employees regarding assignments, scheduling updates, and shift details Partner cross-functionally with internal teams to ensure staffing requests are fulfilled efficiently Escalate complex scheduling or operational concerns to leadership as appropriate Compliance & Documentation Ensure scheduling practices align with company policies and applicable state and federal regulations Maintain accurate scheduling records, communications, and documentation for reporting and auditing purposes Support process improvements and identify opportunities to enhance scheduling efficiencies and workflows What We’re Looking For 12+ years of experience in scheduling, staffing coordination, or a related role Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously Excellent written and verbal communication skills Strong attention to detail and accuracy Ability to navigate challenging conversations and manage conflict professionally Adaptability and flexibility in response to changing priorities Proficiency in Google Suite, Smartsheets, and scheduling software/tools, preferred Flexibility to support evenings, weekends, and on-call responsibilities as needed Why You’ll Love Working Here Be part of a fast-growing, nationally recognized brand Work alongside collaborative and supportive teams Help support clinic operations across the country Opportunities for growth and professional development Make a meaningful impact in a role that directly supports patient and clinic success Medical, dental, vision, disability and life insurance within 30 days Unlimited PTO - work with your manager and take time as needed 6 Paid holidays $50 cellphone stipend paid out monthly 401k retirement plan with vested 4% employer match after 90 days Career advancement opportunities + Culture/environment Employees and their spouse or legal partner receive free laser hair removal services To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas. Equal Opportunity Employer #J-18808-Ljbffr