Medical Records Specialist

Medical Records Clerk/ReceptionistAt Premier Pain Solutions, we are proud of our collaborative culture where every team member plays a vital role in patient journeys. With cutting-edge technology, forward-thinking treatment methods, and a strong commitment to quality care, we're a recognized leader in pain management — and we're growing fast!Key ResponsibilitiesManage and maintain accurate and up-to-date medical records, ensuring compliance with regulatory requirementsAnswer phone calls, respond to inquiries, and direct calls to appropriate personnelSchedule appointments, manage calendars, and coordinate meetings as neededPerform data entry, filing, and retrieval of medical records, ensuring accuracy and efficiencyMaintain confidentiality and adhere to HIPAA guidelinesProvide administrative support to the Personal Injury department, including preparing documents, reports, and correspondenceCollaborate with healthcare professionals, administrative staff, and other departments to ensure seamless operationsRespond to requests for medical records from authorized personnel, ensuring adherence to privacy policies and proceduresRequest medical records from healthcare providers, tracking and documenting requests accuratelyProcess medical record requests with affidavits from case managers, managing payment processing for medical bill and record requestsUtilize electronic systems to track and document payment transactions accuratelyRequirementsHigh school diploma or equivalent required; post-secondary education in health information management or a related field preferredExperience in medical records management and receptionist dutiesStrong organizational, communication, and interpersonal skillsAbility to maintain confidentiality and handle sensitive informationProficiency in electronic health records (EHRs) and medical records management softwareStrong attention to detail and accuracy