General Manager-203100
$60k - $70kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$60,000- $70,000 Annually
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$60,000- $70,000 Annually
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Bay Village, OH vacancy
$60k - $70k
...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hoursESA Management, LLC
Westlake, OH2 hours ago- ...The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create and maintain an exceptional Guest Experience while upholding brand standards, as well as modeling and acting in accordance with our mission...SuggestedLocal areaShift workWeekend workAfternoon shift
Smoothie King (SKFI)
North Olmsted, OH1 day ago - ...As an Assistant General Manager at Cooper’s Hawk, you’ll help lead a high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room, and a thriving Wine Club program. You’ll ensure exceptional shift execution—from the food we serve to the uncompromising...SuggestedHourly payTemporary workWork at officeLocal areaFlexible hoursShift workWeekend work
Cooper's Hawk Winery and Restaurants
Avon, OH1 day ago $175k - $225k
...Job Title: Boutique General Manager Company: Teddy Baldassarre Entertainment LLC Location: Westlake, Ohio (In-Store Retail Location) Hours: Full-time, Retail Hours (will include evenings and weekends) Salary Range: $175K - $225K About Teddy Baldassarre...SuggestedFull timeLocal areaFlexible hoursAfternoon shiftTeddy Baldassarre
Westlake, OH1 day ago$50k - $58k
...employer--we're a family. We invest our all into our Restaurant Managers to ensure that they are able to learn and grow in their careers... ...best interest of our team! POSITION SUMMARY : The perfect General Manager is a confident decision-maker who has a proven track record...SuggestedFlexible hoursQdoba
North Olmsted, OH20 hours ago- ...creating moments that matter. We're looking for a passionate, driven, and energetic leader to join our team as a Restaurant Manager . If you thrive in a fast-paced environment, love leading a team, and enjoy making people smile, this is the role for you!...Flexible hoursShift workDay shift
Dunkin
North Olmsted, OH6 days ago - ...Restaurant General Manager Reports to: Area Coach The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth operations...Shift workAfternoon shift
Burger King
North Olmsted, OH2 days ago - ...General Manager Working at Dunkin ', we support our team members for your best days, your worst your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for...Local areaShift work
Inspire Brands Inc
Westlake, OH9 days ago - Qualifications High School diploma or GED (some college a plus) Two or more years restaurant management experience Open/ flexible work availability Demonstrated ability to lead and manage your own team in a fast‑paced, dynamic environment Excellent problem solving...Work at officeFlexible hours
- Anchor Point Management Group is looking for a Restaurant General Manager (RGM) for their Taco Bell in Avon, Ohio. This role requires overall leadership and supervision of restaurant operations, ensuring high standards of service, cleanliness, and profitability. The ideal...
$19 - $29 per hour
...- helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workEarly shift$48.4k - $59.63k
...training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. Job Responsibilities Manage daily restaurant operations to ensure superior service and guest satisfaction Train team members on all aspects of the Shack...Weekly payPermanent employmentFull timeLocal areaFlexible hours- ...Beyond Juicery + Eatery Lakewood (Detroit Ave) Beyond Juicery + Eatery is currently hiring for Assistant General Managers to join our team! The Assistant General Manager is responsible for assisting the General Manager in the overall operations of the store, including...Currently hiringFlexible hours
The Root Restaurant & Bar
Lakewood, OH1 day ago - ...Restaurant General Manager Here at Burger King, we've created the kind of place where you can be your true self and your best self. It's the kind of place where you can find lots of support and opportunities. Whopping Support and Whopping opportunities! Come join our team...Hourly payLocal areaMonday to FridayShift workNight shiftWeekend workDay shiftAfternoon shift
Burger King
North Ridgeville, OH7 days ago $20.5 - $22.5 per hour
...Job Description Job Description Assistant General Manager - Avon ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing...Hourly payCasual workWork at officeShift workNight shift$43k - $67k
...Job Description Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our...Hourly payNight shiftWeekend workAfternoon shift$48k - $60k
...Job Description Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You...Work experience placementImmediate startShift work- ...Anchor Point Management Group is hiring a Restaurant General Manager for their Taco Bell unit in Lakewood, OH. The RGM is responsible for the overall operations, ensuring profitability and providing excellent service. Duties include staffing, training, and maintaining...Flexible hours
ANCHOR POINT MANAGEMENT GROUP
Lakewood, OH2 days ago - ...with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald’s critical customer standards...Temporary workShift work
McDonald's
Berea, OH5 days ago $60k - $80k
...Job Description Job Description Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting...Work experience placementShift work$16 per hour
...BALLAST WAX · EUROPEAN WAX CENTER Assistant Manager Lead from the floor. Grow into more. 3090 Westgate Mall Dr C360, Fairview Park, OH 44126 · In-Person · Full-Time · Competitive Pay + Bonuses THE OPPORTUNITY You're ready for more than a title. You're ready...Full timeLocal areaFlexible hoursShift workWeekend workAfternoon shiftWeekday workEuropean Wax Center
Fairview Park, OH3 days ago- ...Responsible for achieving restaurant objectives. Assigns, directs and follows up on activities of subordinate employees including managers and team members. Ensures compliance with all Company policies and procedures, federal, state and local laws and Company business...Full timeTemporary workLocal areaShift work
- ...Job Description Job Description Job Description General Manager Friendly, outgoing, and enthusiastic persons. Keeps customers happy and loyal; addresses customer concerns. Supervises and trains other team members. Makes the schedule and...Work at office
$17 per hour
...Job Description Job Description General Manager When you join Victra Victra is the largest Verizon authorized retailer in the United States. As a General Manager, you shape our guest experience. By coaching your team, you help them give their best to Every...Local areaNight shiftWeekend workAfternoon shift- ...opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFER Competitive Base Compensation: General Managers receive a competitive salaried compensation package that reflects their leadership role and responsibilities. Quarterly...Casual workLocal areaFlexible hoursShift work
$70k - $74k
...Job Description Job Description General Manager - Greater Cleveland ABOUT HONEYGROW honeygrow is a thriving Philadelphia-based fast-casual restaurant with a growing number of locations in the mid-Atlantic and northeast regions. Founded on the principles of bringing...Temporary workCasual workShift work- ...Coordinate with clinical, recruiting, credentialing, and operations teams to ensure successful solution design and implementation. Manage opportunities throughout the sales cycle from initial outreach through contract execution. Monitor industry trends related to radiologist...Contract workLocum
Hunter Recruiting, LLC
Avon, OH1 day ago $19 - $29 per hour
...something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftCVS Health
Westlake, OH5 days ago$17 - $21 per hour
Immediate Director Of Operations In Training Are you ready to lead a team with a passion for service and excellence? Do you thrive in a dynamic environment that values growth and leadership development? Chick-fil-A is a family-owned restaurant company known for its...Local areaImmediate startFlexible hoursChick-fil-A
Fairview Park, OH4 days ago$23 - $23.75 per hour
...and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care &... ...the Restaurant Manages cash handling and ensures accountability General to the role: Enforces Raising Cane’s policies and standards...Bi-weekly payWeekly payFull timeCasual workFlexible hoursShift workRaising Cane's
North Olmsted, OH4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
