Server-IL

ServerSupervisor: Executive Chef or Management TeamFLSA Status: Hourly, non-exemptDate Approved: September 2021Overall Job PurposeUphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following Sunshine Retirement Living's procedures.Minimum Job Qualifications and RequirementsMaintains food handlers permit as necessary to fulfill state regulationsHave a general knowledge of sanitation and safe food handling practicesAbility to patiently present meal alternatives to residents and guestsMust meet state age-related requirements or other state related requirements (as applicable for position)Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staffAbility to work in a team setting and be a positive team playerMaintain a positive, respectful, and professional approach with coworkers and residentsAbility to keep all business and operations information confidentialPossess excellent customer service and organizational skillsAbility to work with little supervision and maintain a high level of performanceAbility to work under time constraints and meet department deadlines while following all policies, procedures, and standardsSatisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable)Essential Job Duties and ResponsibilitiesGreets residents (and visitors if applicable) at table before taking orders or servingPolitely and efficiently take meal orders and deliver them to kitchenServes beverages, cereals, soups, salads, meals, and dessertsResponds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolvedDelivers meal trays to resident apartments as necessaryBusses and cleans dining room tables and chairsVacuums dining room after mealsSets tables for next mealCompletes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.Performs other duties as assigned by Assistant Manager or Dining Room CoordinatorOther Job Duties and ResponsibilitiesPerform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or othersMeet the assigned work requirements of the job, regular attendance is requiredServe as a role model for all employees by displaying a responsible, cooperative, and positive attitudeRepresent the Community in the Community in a professional, courteous, and friendly mannerAdhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisorAdhere to company policies, procedures, and standardsPromote resident advocacy and demonstrate excellent customer service at all timesAttend education and training classes as necessary to fulfill state regulations applicable to the positionMaintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)Physical RequirementsPhysical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.20% or less - 20% to 40% - 40% to 60% - 60% to 80% - 80% to 100%Stand - XWalk - XSit - XPushing, pulling and/or reaching - XGrasping and fine manipulation - XClimb or balance - XStoop, kneel, crouch, or crawl - XTalk or hear - XTaste or smell - XLifts Weight or Exerts Force - 20% or less - 20% to 40% - 40% to 60% - 60% to 80% - 80% to 100%Up to 10 pounds - XUp to 25 pounds - XUp to 50 pounds - XUp to 100 pounds - XMore than 100 pounds - XThe Community reserves the right to revise the duties set forth in this job description at its discretion.