Vehicle Condition Inspector

Job Overview ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars and wants an opportunity to join a growing company. Our Inspectors are the face of our company, delivering expert automotive knowledge to our clients and ensuring a high‑quality customer experience. What you will do Actively and consistently support all efforts to simplify and enhance the customer experience. Partner with a Territory Manager and a team of Inspectors to conduct inspections of vehicles at dealerships, auctions and off‑lease locations to detect damage, missing parts and mechanical problems. Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation. Help sales team up‑sell or cross‑sell services and products. Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships. Travel to and from dealerships and customer locations to inspect, write condition reports and list vehicles on the auction platform. Take multiple overall and damage photos, match them to a vehicle, and upload them to the image server using a company‑issued smartphone. List inspected wholesale vehicles on the ACV Auctions platform for bidding and purchasing. Sign up independent dealerships as buyers to utilize the ACV Auctions digital platform. Perform additional duties as assigned. What you will need 1 year(s) experience in the automobile field (body, paint and mechanical repair knowledge) with customer service background. Ability to read, write, speak and understand English. Ability to work outside in the elements for extended periods of time. Problem‑solving aptitude to meet challenges with resourcefulness and innovative approaches. Proven success working independently with minimal supervision while collaborating in a team environment. Excellent communication skills to understand customer needs and expectations. Valid driver’s license and use of a validly registered and insured motor vehicle. Knowledge of system capabilities, relevant software packages and web‑based applications. Ability to perform manual labor such as standing for extended periods, lifting 25 lbs or more, bending and squatting. Ability to drive a manual & automatic transmission. Vision abilities required to properly identify small defects around and underneath vehicles. Benefits Multiple medical plans including a high deductible, low‑cost health plan. Company‑sponsored (paid) Short‑Term Disability, Long‑Term Disability, and Life Insurance. Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, Accident and Critical Illness Insurance. Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or state/local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law. Employee Stock Purchase Program with additional opportunities to earn stock in the Company. Retirement planning through the Company’s 401(k). Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling Equal Employment Opportunity At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We foster a work environment free from discrimination. ACV is an equal opportunity employer regarding all protected characteristics and we consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. Visa Sponsorship No immigration or work visa sponsorship provided for this position. Compensation The hourly compensation range for this position is listed in the “Job Details” section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV’s incentive compensation plan; the average monthly incentive earned by VCI’s in this territory in 2025 was $1,240.00. Final compensation will be determined based upon the applicant’s relevant experience, skillset, location, business needs, market demands, performance, and other factors as permitted by law. #J-18808-Ljbffr ACV Auctions