Site Manager

THE ROLE At El Car Wash, leadership is hands‑on, fast-paced, and focused on results. As an Assistant Site Manager, you're the right hand to the Site Manager — driving daily operations, developing your team, and ensuring every customer experience is top‑tier. When the SM isn't present, you're in charge — and you don't need to be asked. Level: Site Leadership | Hourly Department: Site Operations What You’ll Own Run the day‑to‑day - Support daily operations, staffing, and site performance to keep everything running strong — every shift, every day. Build a winning team - Support recruiting, onboarding, and scheduling to create a reliable, high‑performing team. Coach and develop talent - Provide real‑time feedback, build skills, and grow future leaders within EL. You develop people — you don't just direct them. Handle conflict head‑on - Address team conflict and culture issues directly and promptly. You don't let problems fester or escape unnecessarily. Set the service standard - Deliver fast, friendly, and flawless experiences — every customer, every time. Drive performance through the numbers - Track daily metrics — sales, labor, inventory, and equipment — and take action to improve results. Hold the site independently - When the Site Manager is out, you run it — confidently, calmly, and without unnecessary escalation. Keep the wash at peak performance - Ensure equipment is operational, maintained, and ready to deliver consistent results every day. Qualifications WHAT YOU BRING Reliable attendance — you model the standard for the entire team Proven supervisory or shift management experience — you've held a team accountable before Strong real‑time coach — you develop people, not just direct them Demonstrated ability to handle team conflict constructively — you address it, you don't avoid it Operationally sharp — you manage labor, scheduling, and throughput simultaneously Customer‑first mindset even under pressure Comfortable reading daily metrics and taking action on them Flexible availability including evenings, weekends, and holidays Background in car wash, QSR, retail, or hospitality is a plus High school diploma or equivalent; Associate's or higher in Business is a plus How You Show Up — Ecw Competencies Customer‑Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly. Problem‑Solving — Resolves operational issues, supports team problem solving, and escalates when needed. Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly. Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable. Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture. Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems. Why El Car Wash Fast‑paced, team‑driven, and customer‑obsessed — El Car Wash is where you grow, lead, and make every moment count. What You’ll Get Full comprehensive benefits (Health, Vision, Dental) 401(k) with 4% match — yes, free money Paid time off Parental leave (maternity & paternity) Tuition reimbursement Pet insurance Mental health days On‑the‑job training and real career growth FREE car washes #J-18808-Ljbffr