WINDOWS SYSTEMS ENGINEER

Summary:

We are seeking an IT professional, a dedicated Windows Systems Engineer in a fast-paced environment. The candidate will be responsible for supporting our Infrastructure team with managing, maintaining, monitoring, installing, and configuring various types of Windows systems and applications as well as participating in the patch management process.

Responsibilities

:• Image management and OS provisioning, developing, updating, and deploying Windows images using tools such as DISM, NTLite and Ivanti EP

M• Maintain and upgrade Windows Client/Server Operating System

s• Assess, plan, and execute scheduled Windows Patches and Application update

s• Automate and schedule software installation and configuratio

n• Monitor and remediate vulnerable assets by working with IT Security personne

l• Track IT Tickets and assist end-users with issue

s• Provide levels 1, 2, & 3 technical support to end-users and other IT team member

s• Create technical documentation for new procedures and setup

s• Audit hardware and software information from different system

s• Configure Windows OS and application settings, registry, and securit

y• Troubleshoot and setup various hardware, printer, application, and networking device

s• Deploy various software and configuration using RMM solutio

n• Create and run different types of system reports when require

d
Qualification

s:• At least 3 years of experience in Windows Client/Server management and administrati

on• Knowledge and experience with VMWare (ESXi/vSphere/vCente

r)• Experienced with Microsoft Office and M365 Products (Word, Excel, Outlook, OneDrive, Teams and SharePoin

t)• Experience and understanding of Entra ID and Microsoft Intune (for Hybrid joined device

s)• Great troubleshooting skil

ls• Good Organizational and communication skil

ls• Knowledge of IT Ticketing Syste

ms• Knowledge of Windows Deployment, images, and automation (SysPrep, WIMs, DISM, PX

E)• Experienced with RMM solutions and Remote Contr

ol• Troubleshoot networking issues with DNS, DHCP and IP Address related issu

es• Basic understanding of general scripting and automation (Batch, PowerShell, VBScrip

t)• Experience with Security practices and protocols such as domain/network permissions, least privilege access, elevated access,

AV• Experience with Windows security updates and patch manageme

nt• Familiarity with change control/management proce

ss
Good to have/Desir

ed:• Familiarity with Ivanti EPM (Endpoint Manager) and Ivanti Neur

ons• Active Directory user and computer management ski

lls• Familiarity with CrowdStrike and Threat Locker would be a p

lus• Familiarity with PrinterLogic would be a p

lus• Familiarity with AWS and Azure cloud would be a p

lus• Familiarity with Rapid7 vulnerability managem

ent• Familiarity with Imprivata OneSign suite (SSO, EPCS) would be a p

lus• Familiarity with ManageEngine suite of products would be a p

lus• Basic understating of Citrix products and technologies such Workspace, Virtual Apps, NetScaler and StoreFront would be a p

lus
Work loca

tion• Hybrid work schedule (3 days in office, 2 days remote) - first 90 days are on fully in of

fice• Garden City, Long Island