Customer Sales Associate

Counter/Customer Sales Associate

Heritage Landscape Supply is seeking a self-motivated, customer service-oriented individual for a Counter/Customer Sales Associate. This full-time position will focus on order entry at the sales counter with other related warehouse duties such as stocking shelves, shipping products, and loading trucks. The workweek includes some weekends, with an opportunity for overtime during the busy season.

Job Location: World Outdoor Emporium, Inc - Wentzville

Duties/Responsibilities:

• Entering orders at the point of sale using the company computer system.
• Interacting with customers over the phone, via email, and in-person.
• Greet customer with friendly attitude.
• Basic computer and phone skills.
• Communicate to customers the correct product for their application.
• Communicate to customers how material is priced and sold.
• Create Sales Orders and create quotes to estimate cost of projects; quantities of material needed from customer measurements.
• Ensure smooth deliveries by scheduling effectively and maintaining open communication with team members and clients.
• Being honest, courteous, respectful to customers & employees all times.
• Maintain and assist to keep a clean work environment.
• Learn basic knowledge of products available to customers.
• Inform management of products/special order material customers need.
• Assist with Inventory Cycle Counts.
• Order picking/staging/Replenishment.
• Loading/unloading delivery vehicles.
• Assist with inventory cycle counts, shipping, receiving, & other related duties as assigned.

Required Skills/Abilities:

• Basic computer knowledge - Microsoft Outlook, Internet, Word, and Excel
• Bilingual (English and Spanish) is preferred but not required.
• Forklift experience helpful.
• Ability to lift 75 lbs; 50 lbs. on a repetitive basis.
• Must have excellent customer service skills and attitude.
• Must be detailed oriented and possess excellent organizational and time management skills.
• Must be able to pass pre-employment drug test and background screening.

Education/Experience:

• High school diploma/GED and/or equivalent work experience.
• Experience with Irrigation/Landscaping/Pool/Aquatics products a plus.
• Experience assisting customers with product needs, both walk-ins and over the phone.

Physical Requirements:

• Prolonged periods of standing or sitting at a desk and working on a computer.
• Must have the ability to lift 75 lbs; 50 lbs. on a repetitive basis.

Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.

Heritage Landscape Supply Group