Health Unit Coordinator HUC - Emergency Department

Key Duties Patient Management – Admitting, transferring and discharging patients; ensuring accurate documentation and communication throughout the processes. Record Keeping – Maintaining and updating patient medical records, including electronic health records (EPIC), and compiling charts. Communication – Serving as a liaison between patients, medical staff, and other departments; answering phone calls; relaying information. Scheduling – Coordinating appointments, procedures and surgeries for patients. Clerical Tasks – Performing various typing, filing and data entry projects. Supply Management – Ordering and organizing supplies for the unit. Patient Assistance – Helping patients and families by answering questions, giving directions, providing forms and brochures. Other Duties – May be asked to prepare birth/death certificates, vital sign graphs, or other various unit projects. Education Required High School Graduate (HSD, GED, HSED) Experience Required At least one year of experience in a healthcare setting, demonstrating the ability to perform the following skills: Problem-Solving: Making fast, accurate decisions under pressure. Prioritization: Managing multiple patients and tasks simultaneously. Adaptability: Responding effectively to constantly changing situations. Clear Communication: Conveying information quickly and accurately to patients, families, and the healthcare team. Team Collaboration: Working closely with nurses, physicians, paramedics, and other staff. Patient Education: Explaining information or directions in a way patients can understand. Empathy: Providing compassionate care during stressful or traumatic situations. Stress Management: Staying calm and focused in high-pressure environments. De-escalation: Handling aggressive or distressed patients and families. Efficient Documentation: Accurately recording patient information and treatment. Time Management: Balancing urgent care with administrative duties. Interdisciplinary Coordination: Collaborating across departments for patient care. #J-18808-Ljbffr