Concierge Attendant

Concierge Attendant

We are looking to hire enthusiastic individuals to join the Spring House crew at Kiawah River! The community vision is to combine residential, retail and hospitality offerings with custom and semi-custom homes featuring high-quality coastal architecture. We are located right off of Betsy Kerrison Parkway, near the River Road intersection and 2.5 miles before you reach the Kiawah-Seabrook roundabout.

The Spring House is the first key amenity in the Kiawah River community and features two pools, an outdoor spa, pool bar, dining room, event space, and a state-of-the-art fitness facility with locker rooms and saunas— all overlooking the scenic Kiawah River.

Our ideal candidates are those who want to have fun at work, are excited to be on the ground floor of a blossoming operation and are adaptable and open to learning every element of the new facility. Come join the team and help to create a fun dining experience on the river.

The Concierge Attendant will be responsible for welcoming homeowners and guests of the Spring House as one of the first encounters as they enter the building. They will assist with questions, directions and requests and act as a resource for our guests.

Responsibilities

• Maintaining updated knowledge of general Kiawah River Development directions.
• Greeting and welcoming homeowners and guests of the Spring House.
• Assist with reservations management: cabana/daybed rentals, restaurant reservations, etc.
• Maintaining positive ongoing relationships using personalization when able. Representing the company with integrity and professionalism.
• Assist with fob pickups and requests.
• Answering the Spring House phone and taking messages/following through on requests. Multitasking and prioritizing as necessary to meet guest needs.
• Support occasional pop-ups, seasonal projects, and other Finery needs as they arise.
• Assist shoppers with product questions, purchases, returns, exchanges and communicate customer concerns or restock needs to the Finery team.
• Assist with towel service including rental transactions and returning soiled towels to their respective location to be laundered.
• Keep merchandise neatly folded, organized, clean and replenished throughout the day; maintain tidy shopping and storage areas. Set up and refresh displays using provided mockups and guidance.
• Organize website collections and update featured items with guidance from the Finery team.
• Receive restocks, price and label items as needed, organize backstock, and put merchandise out for sale.

Experience & Skills

• Minimum 1 year of experience in a hospitable environment, preferably in a clubhouse, restaurant, or similar venue preferred but not required.
• Excellent communication and interpersonal skills
• Ability to listen and empathize
• Organization and time management skills
• Proficiency in computers skills
• Ability to lift up to 50 pounds with assistance
• Flexibility, adaptability and problem solving

Work Hours: Flexible schedule, including weekends, evenings, and holidays, depending on clubhouse events and peak times