Dental Office Assistant - Business Assistant

Business Assistant Prairie Ridge Dental Care in Pleasant Prairie, Wisconsin is looking for a Business Assistant to join our team. Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership — where patients come first, and continuous learning is encouraged. We are looking for a highly organized, tech‑savvy, and empathetic multitasker who enjoys helping patients and supporting a busy dental office. About Prairie Ridge Dental Care Prairie Ridge Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. Schedule Monday – Friday Compensation $19.00 – $22.00/hour, based on experience Ideal Experience & Qualities The ideal candidate will be highly organized, dependable, comfortable using technology, and able to manage multiple priorities throughout the day. Strong communication skills, empathy, and a patient‑focused mindset are important for this role. The candidate should also be flexible and able to travel to other offices as needed. Responsibilities Greet and welcome patients in a friendly, professional manner Answer phones and assist with scheduling and rescheduling appointments Verify insurance benefits and patient information Support treatment plan presentation and financial discussions Collect patient payments and assist with account questions Maintain accurate patient records and front office workflow Partner with clinical team members to create a positive patient experience Help keep the office organized and running efficiently Requirements Strong customer service and communication skills Comfortable working with computers and dental office technology Ability to multitask in a fast‑paced environment Organized, detail‑oriented, and dependable Willingness to travel to other offices as needed Dental front office experience is preferred, but not required Completion of TB testing prior to starting employment What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental LLC