Certified Medical Assistant

Department 02110 FLMG Taylorsville Primary Care 48 Hills Creek Rd - Endocrinology Status Full time Benefits Eligible Yes Hours Per Week 40 Schedule Details Monday-Friday 8:00-5:00 Pay Range $22.90 - $34.35 Major Responsibilities Clinical Support/Health Outcomes Supports achieving AMG Clinical Integration goals by medical record preparation and ensures flow sheets and charts are available at the time of patient visit. Accurate data is obtained and documented. Assists the physician in maintaining registries and communicates any outstanding data, tests, or measures required for Clinical Integration. Prepares for patient visit by performing chart preparation and manages patient flow, including preparing rooms and patients in accordance with Advocate Medical Group (AMG) policies, procedures, and rooming standards. Performs tests and procedures as ordered. Maintains test tracking log and communicates test results per policy. Identifies and communicates abnormal or delayed test results to provider. Responsible for accurate specimen collection, including patient identification and labeling, based on laboratory collection procedures. Accurately performs and maintains practice site quality control logs in accordance with standards for maintaining CLIA certification. Administers medications as ordered by provider, including documentation. Communicates with pharmacies to refill medication per approved protocol. Anticipates the need for and completes all documentation necessary to ensure quality care, including chief complaint, vital signs, immunizations/medications, history, procedures, and messages. Distributes patient education and discharge instructions per provider direction. Directs patient questions regarding education to provider. Assists patients in obtaining additional services ordered by the physician prior to leaving the office as part of discharge planning. Communicates with other providers to ensure continuity of care. Documents all patient communication in the medical record. Patient Satisfaction and Service Demonstrates respect, empathy, and supports patient and family's cultural and spiritual beliefs. Participates in activities to evaluate and improve processes that will contribute to patient satisfaction, associate, and provider engagement. Creates and maintains an environment that is patient centered as evidenced by availability of same‑day appointments, future appointments, and referrals made. Responsive to the needs and concerns of patients, associates, and providers and works closely to resolve issues with involved parties. Demonstrates a professional image in compliance with AMG policy. Adheres to Advocate Behaviors of Excellence. Health Information Management (HIM) and HIPAA Standards Participates in medical record audits and indicator development. Maintains confidentiality in all aspects of patient care and in communication in person and via the telephone. Assures that the medical record and all relevant diagnostic reports are available at the start of the visit. Obtains medical record release of information in accordance with HIPAA policy and Advocate/AMG policies and procedures. Disposes of papers containing patient identifiable information according to policy. Maintains medical record filing by scanning or re‑filing of charts. Utilizes Advocate/AMG forms. Risk/Safety Compliance Complies with established infection control, OSHA safety standards, and accrediting organization regulations. Maintains work area in accordance with the Advocate/AMG Operating System standards. Participates in safety drills and locates emergency equipment during drill as appropriate. Demonstrates a culture of safety behaviors and promotes safety by identifying threats to patient, family, and associate safety. Reports safety events and near misses in a timely manner and completes using appropriate reporting methods. Assists in the implementation of corrective actions. Funding Our Future Demonstrates order completion and documentation for appropriate charge capture and risk reduction. Collaborates with provider and billing department to accurately code and capture charges. Maintains inventory par levels using standard products and AMG AOS standards. Understands revenue and expense management targets and is engaged in achieving same. Promotes a green environment by adhering to organizational guidelines for recycling and prudent utilization of resources. Utilizes organizational resources in a responsible, cost‑effective manner. Miscellaneous Maintains knowledge of current standards of care. Participates in continuing education and other professional and growth opportunities. Completes annual competency review. Other duties as assigned. Education/Experience Required High School Diploma or GED. Graduate of a medical assistant program or at least one year of medical assistant or equivalent experience. Knowledge, Skills & Abilities Required Good communication skills. Experience using a keyboard and computers. Familiarity with equipment used in ambulatory care. Current AHA CPR certification. Current Medical Assistant Certification/Registration required. Non‑certified MAs must obtain certification or registration within one year of hire with AMG approved certifying bodies. Physical Requirements and Working Conditions Ability to travel locally to multiple sites as needed. Ability to work in stressful conditions and difficult situations. Resilient and flexible in a changing environment. May be exposed to hazardous materials and life threatening diseases. Ability to cooperate and work with others. Ability to make sound and timely decisions. Ability to work rotating shifts any day of the week. Ability to perform lifting/transfer activities related to patients as needed, ability to stoop/bend. This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case‑by‑case basis. Our Commitment to You Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on call, and more based on a teammate's job. Incentive pay for select positions. Opportunity for annual increases based on performance. Benefits And More Paid Time Off programs. Health and welfare benefits such as medical, dental, vision, life, and Short‑and Long‑Term Disability. Flexible Spending Accounts for eligible health care and dependent care expenses. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plans with employer match and other financial wellness programs. Educational Assistance Program. Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. #J-18808-Ljbffr