Quality Technician

Job Description

Job Description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Quality Technician I - 1st Shift

Monday - Friday 7:00am - 3:30pm

Location : Southern Pines, NC

About Us:

Ingersoll Rand is a Fortune 500 company with a passion for making lives better. We do this by living our values, and through a relentless focus on the success of our customers and partnering with our employees to think and act like owners. We believe in sustainability through the development and distribution of a broad range of global brands designed to meet the needs of our customers in both efficient and responsible ways. Ingersoll Rand is a diverse and inclusive environment. For more information visit:

Job Overview:

Facilitate and lead activities concerned with development, application, and maintenance of production, metrology and customer claims by performing the following duties:

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Responsibilities:**

• Improve, develop and initiate standards and methods for examination, inspection, measurement and testing of material used to manufacture product.

• Support the Quality Manager/Engineer function by collecting and distributing data relevant to specified projects – i.e. PPAP Process, Customer Returns process, etc.

• Assure that material meets engineering specification and customer requirements.

• Provide tactical quality support to operations by Investigating, Troubleshooting and Reporting on both Internal and External customer complaints .

• Maintain records, certifications and documentation for completed inspections.

• Participate and/or lead problem solving events under the direction of a Quality Engineer.

• Disposition material and coordinate with purchasing on supplied material.

• May periodically assist in orienting, training, assigning, and checking the work of other employees.

• Advanced knowledge of ISO 9001:2015, ERP Systems and NCR System.

• Demonstrate advanced knowledge with Blueprint reading and application of GD&T.

• Support additional responsibilities as required.

Requirements:

• High School Diploma OR General Education Degree (GED) required and a minimum of five (5) years quality experience in a manufacturing environment (prefer machining and assembly background). OR

• Associates degree, Technical/Business School Certificate, or Skilled Trades Apprenticeship and a minimum of three (3) years quality experience in a manufacturing environment (prefer machining and assembly background).

• Ability to read and comprehend simple instructions in English, short correspondence, and memos, such as supervisory instructions, safety rules, operating and maintenance instructions, procedure manuals, and work orders.

• Ability to effectively share information about job duties in one-on-one and small group situations to customers, clients, and other employees.

• Working knowledge of advanced mathematics (i.e. statistics, geometry and trigonometric functions).

• Ability to perform these operations using all units of measure.

Core Competencies:

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Ability to deal with problems involving a few variables in standardized situations.

• Ability to work overtime and assist in other areas as needed.

• Advanced understanding of assembly methods.

• Capable of utilizing conventional measuring equipment including but not limited to calipers, micrometers, optical comparators, microscopes and other types of inspection devices.

• Advanced understanding of blueprints and other documents that define product specification.

• Advanced knowledge of root cause analysis (5 Whys, 8D, Fishbone, FMEA).

• Must be detailed oriented and able to prioritize workload as demands change.

• Understanding of manufacturing Lean principles.

• Possess advanced computer skills with experience in Microsoft Excel and Word.

Preferences:

• CMM certified (preferred, but not required)

**SAFETY REQUIREMENTS: **While performing the duties of this job, the employee must wear OSHA approved safety glasses and safety shoes (steel toe). The following is a summary of the Job Safety Analysis (JSA) that was performed for this job.

• Hazard communication, fire safety, Personnel Protective Equipment (PPE), & detailed JSA training will be reviewed before any job assignment.

• The JSA describes identified hazards and what protection the employee must take to protect himself/herself from injury.

PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to walk and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

• The employee is occasionally required to sit and climb or balance.

• Repetitive motion of hands and shoulders.

• The employee may be required to lift more than 35 pounds and must get assistance by using a material handling device or get assistance from other employees.

• Some exposures to chemicals.

• Capable and willing to crawl, crouch, lay prone and work within tight areas.

• Specific vision abilities required by this job include close vision, distance vision, the ability to adjust focus, and depth perception.

• Use of telephone, computer, radios, paging systems and other communication devices as needed.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, toxic or caustic chemicals, airborne particles and vibration from hammering of parts and using hand tools.

• Since it is a manufacturing environment, the noise level is usually loud due to the different machinery being operated (i.e. forklifts, hand tools, machines in other departments) and the testing that occurs. Normal noise exposure in the area ranges from 80-90 dba; hearing protection is required while on the plant floor.

**Travel & Work Arrangements/Requirements: **

This position will be fully based on site based

What we offer:

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit

You should be proficient in:

• Measurement System Analysis (MSA)
• 5 Why (Root Cause Analysis Method)
• ISO 22000
• Kaizen
• Tape Measure Reading
• Blueprint Reading