Patient Access Representative / UHealth SoL Mia

Patient Access Representative

The University of Miami UHealth/SoL Mia opening September, 2025, will bring high-quality academic medicine to North Miami, Aventura and surrounding communities.

Our expert team of physicians and staff will represent a wide range of specialties, including NCIdesignated Sylvester Comprehensive Cancer Center and Bascom Palmer Eye Institute, the number-one eye hospital in the nation. UHealth at SoL Mia will also deliver the latest in urologic treatments from the renowned Desai Sethi Urology Institute as well as top-notch care from UHealth's nationally ranked neurology and neurosurgery programs.

UHealth/SoL Mia has an exciting opportunity for a full time Patient Access Representative with a hire date of September, 2025. Be part of the UHealth Difference.

CORE JOB FUNCTIONS

• Performs full registration, and ensures that insurance is verified and all patients' information is correct.
• Obtains copies of insurance cards, driver's license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Education: High School diploma or equivalent
• Certification and Licensing: Not Applicable
• Experience: Minimum 1 year of relevant experience
• Knowledge, Skills and Attitudes:
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.