Field Investigator

Investigator PositionThe Interviews Team is looking for an Investigator to join our team on a part time if feasible. This role involves conducting thorough insurance claims investigations, which include performing scene investigations to collect photo and video evidence from accident locations. Additionally, this position requires the handling of document signings and retrievals, conducting wellness checks, and submitting daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.Compensation:Hourly Rate: $22 - $28 per hour (Weekly Pay) Commensurate with experience and performanceTravel Time: Travel commute time is compensated at 100% of regular hourly rate, after reasonable commuteMileage Reimbursement: $0.55 per milePaid Administrative Time: Paid at regular hourly ratePaid Training: Paid at regular hourly rateEssential job functions include, but are not limited to:Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigationsCompleting multiple types of complex claims investigationsReviewing assignments and supporting documentation to determine case objectives and client expectations.Daily submission of updates regarding work performed on each caseMaintaining a sufficient level of client billable hoursPreparing and dictating detailed investigation reportsAdhering to strict due datesAbout Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.Requirements:Strong attention to detail with commitment to accuracy and qualityAbility to effectively communicate with othersAbility to work independentlyAbility to work from a home-based office and work flexible hoursValid driver's license and vehicleMinimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damageSmartphone, printer, scanner, desktop/laptop computer with a good internet connectionAbility to model behaviors that reflect Frasco's core valuesCapable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordinglyPreferred Qualifications/Experience:Associate or Bachelor's Degree in Criminal Justice or related fieldCustomer service experience