Guest Services Receptionist

Job Description

Job Description

Join Our Team as a Receptionist - Guest Services Liaison!

Are you passionate about making a difference in the lives of seniors? Do you have a knack for organization, creativity, and communication? Join us as a  member of our Concierge team at Courtyard Village Raleigh Hills.  

Qualifications:

·       1 year of practical, receptionist, greeter or similar experience.

·       Professional in appearance and demeanor.

·       Ability to handle urgent calls and support coworkers in an emergency.

·       Must be highly organized and pay great attention to detail.

·       Excellent interpersonal skills.

·       Excellent communication skills in writing and speaking in English.

·       Outstanding customer service attitude and demeanor.

·       Experience working with older adults.

Essential   Job Functions:

 ·       Be a team player and always behave in a professional manner while in the course of

employment and/or on the community premises.

·       Physically able to stand and walk throughout the workday, maintain physical and mental

alertness during the overnight hours.

·       Able to hear and speak as necessary to communicate with residents, coworkers, visitors, 

and emergency personnel.

·       Able to smell as necessary to discern resident’s needs and/or building emergencies.

·       Ability to work well with others and be able to follow instructions in English (oral and

written) accurately, timely and efficiently.

·       Be able to read, write and speak English in an understandable manner.

·       Maintain a professional appearance while onsite and/or in the course of employment.

·       Be drug and alcohol free. May be subject to random or specified drug and alcohol screening

·       Tactfully deal with community personnel, residents, family members, visitors, etc.

·       Have required background check with no convictions in violation of applicable state/federal

laws and no disqualifying events.

  Duties   and Responsibilities:

*Complete concierge/ security type duties; greet visitors.

*Answer telephones following First Impression standards.

*Maintain First Impression standard for front lobby area.

*Complete administrative support as requested.

*Provide unarmed security type services for the entire community which includes a tour of the

community and grounds to ensure that all doors are locked, and the perimeter is clear of

unwanted guests no less than once every two hours.

*Respond to emergency calls from Independent Living Residents.

*Coordinate emergency services as needed.

Why Join Us?

·       Make a meaningful impact in seniors' lives.

·       Join a compassionate, dynamic team.

*Wage is firm at $18.00 per hour. 

***Immediate opening on evening shift; 03:00pm-09:00pm.

Courtyard Village at Raleigh Hills is an Artegan managed community.  Apply today and become part of a team that values compassion, creativity, and connection!  Join us as we Celebrate the Art of Life !