General Manager

Pay Range: $59768 - $67037 annually

POSITION SUMMARY:

Responsible for managing the overall operations of a Qdoba discretion in daily management decisions with accountability for living the Brand values and helping the brand on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies procedures and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

• Maintain fast accurate service provide excellent customer service and model restaurant hospitality responding to guest questions concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
• Trains develops coaches and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
• Maximize store sales goals versus budget including participation in marketing programs.
• Oversee and partner on increasing catering sales.
• Train monitor and reinforce food safety procedures.
• Work with the leadership team to meet sales goals.
• Manage food and labor costs.
• Execute company policies and procedures ensuring compliance with all state and federal labor laws and regulations.
• Monitor food inventory levels and order product when necessary.
• Manage and maintain safe working conditions.
• Manage employees in a manner that encourages them to grow with the company and reduce turnover.
• Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Responsible for the new hire life cycle including the interview and selection process along with proper training
• Anticipate and identify problems and initiate appropriate corrective action.
• Ensure continual improvement of Quality Service and Cleanliness
• Identifies and develops internal candidates for management and Shift Lead positions.

QUALIFICATIONS :

To remain compliant with state and federal laws you must be at least 18 years old.

Education: High school diploma or equivalent required.

Experience : 5 years QSR experience with 2 years in a leadership position

Skills/Knowledge/Abilities: Excellent prioritization interpersonal problem-solving and collaboration verbal and written communication skills; highly motivated and integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit hire coach train and motivate employees. Must have a valid drivers license.

Physical Requirements : Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer i.e. desktop tablet etc.

Additional:

• If opting to deliver catering orders you must:
• Have an operable personal cell phone
• Use your personal cell phone to track (via app or text) when departing the restaurant with a catering order and upon delivery completion in accordance with company safety procedures (no device usage while actively driving)

REASONABLE ACCOMMODATION:

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Pay Range: $59768 - $67037 annually

B enefits:

• Medical Dental Vision & 401k for eligible employees
• PTO (including vacation sick & holiday)
• Tuition reimbursement

Privacy Policy:

Required Experience:

Director