Customer Service Manager: CS Ops & Process Improvement
Solvo Global
A leading secure storage company located in Rolling Meadows, IL, is seeking a Customer Service Manager. The role involves leading a customer service team, ensuring high service levels, and implementing efficient workflows. The ideal candidate will have at least 5 years of experience in a contact center environment, possess strong leadership skills, and be proficient in CRM systems like Salesforce. This position offers the opportunity to enhance customer service quality and contribute to process improvements. #J-18808-Ljbffr Solvo Global
$74.6k - $105k
Paylocity is looking for a Manager, Service Ops in Schaumburg, Illinois. This role involves leading a team to enhance the client experience while managing change initiatives and business process improvements. Candidates should have a Bachelor's degree, and at least 5 years...Process improvement$98k - $140k
...solutions in Schaumburg seeks a Senior Manager Client Services Ops. This full-time position involves... ...Managers and ensuring exceptional customer service and client retention.... ...communication skills, and a background in process improvement. The role offers a competitive...Process improvementFull time$98k - $140k
...streamline HR and payroll processes, attract and retain talent... ...Position Overview The Senior Manager Client Services Ops, Midwest-Majors oversees a... ...to ensure exceptional customer service delivery and... ...collaborating with those partners to improve them. Ensuring...Process improvementWork at officeLocal areaRemote workWorldwide$98k - $140k
...streamline HR and payroll processes, attract and retain talent... ...Position Overview The Senior Manager Client Services Ops - Enterprise oversees... ...to ensure exceptional customer service delivery and retention... ...and retention, process improvement and operational excellence...Process improvementWork at officeLocal areaRemote workWorldwide$98k - $140k
...streamline HR and payroll processes, attract and retain talent... ...Position Overview The Senior Manager Client Services Ops, Midwest‑Majors oversees a... ...to ensure exceptional customer service delivery and client... ...collaborate with those partners to improve them. Ensure effective...Process improvementFull timeWork at officeRemote workWorldwide$98k - $140k
...streamline HR and payroll processes, attract and retain talent... ...Position Overview The Senior Manager - Client Services Ops - Enterprise oversees... ...teams to ensure exceptional customer service delivery, client retention... ...and retention, process improvement, and development of...Process improvementFull timeLocal areaWorldwide- Tensec is hiring a Client Services Manager Ops in Schaumburg, IL. This full-time role requires leadership in client services management, ensuring... ...have a bachelor's degree and prior leadership experience in customer service. The position offers a competitive salary range of $...Full time
- .... This role involves leading the global revenue accounting team, ensuring compliance with accounting standards, and driving process improvements within the revenue recognition processes. The ideal candidate will have a Bachelor's degree in Accounting or Finance, at least...Process improvement
$63k - $124k
...Account Manager The Account Manager is an experienced... ...changes, and unique servicing needs. Support... ...related activities such as processing requests for credit... ...lead process-improvement initiatives.... ...in account management, customer service, loan operations...Process improvement$74.6k - $105k
Menlo Ventures is seeking an Operations Manager based in Schaumburg, IL. The role focuses... ...client experiences and optimizing processes across various departments. Key responsibilities... ...programs, leading teams, and ensuring customer satisfaction. Candidates should have a...Process improvement$74.6k - $120k
A leading HR software provider is seeking a Client Services Manager Ops in Schaumburg, IL, to lead a team and drive client satisfaction. This... ...Bachelor’s degree and at least 2 years of leadership experience in customer service. Responsibilities include developing strategies for...Work at office$74.6k - $105k
The Manager, Service Ops leads their team across various internal departments... ...stages of the client experience processes and partnering with internal teams and external customers to understand the voice of... ...employee needs into process improvement efforts to resolve requests...Process improvement$74.6k - $120k
...automate and streamline HR and payroll processes, attract and retain talent, and build... ...available. Position Overview Client Services Manager Ops plays a pivotal role in ensuring client... ...deep commitment to providing outstanding customer service. The role requires a unique...Full timeLocal areaRemote workWorldwide- A leading HR technology provider in Schaumburg, Illinois, is seeking a Senior Manager - Client Services Ops to oversee teams of account and project managers. This role is pivotal in ensuring exceptional client service and operational excellence. Ideal candidates should...
$75k - $90k
...label, and house brands. Our customers are major mass volume... ...Summary We seek a Customer Service Manager to lead and grow our Customer... ...functions including order processing, fulfillment, carrier coordination... ...Lead large-scale process improvements such as the Salesforce SOW...Process improvementWork at office- ...of Accounting Project Analyst Senior. The role emphasizes on facilitating collaborative project plans related to accounting processes, improving business efficiency, and maintaining strong inter-departmental relationships. Candidates should have at least 5 years of relevant...Process improvementFlexible hours
$59.6k - $85.1k
...businesses automate HR and payroll processes, attract and retain talent,... ...Overview The Lead Client Services Ops provides operational... ...Client Services Team of Account Managers, ensuring outstanding client... ...client issues, driving process improvements, and coordinating work...Process improvementFull timeWork at officeRemote work$75k - $130k
...Client Accounts Manager The Client Accounts Manager plays... ...achievements. Drive ongoing improvement of sales processes and methodologies.... ...relationships with existing customers. Understand their unique needs... ...B2B sales and customer service, and customer retention experience...Process improvementLocal area- ...further business, as well as providing customer-oriented technical support and... ...professional background in sales and/or account management, strong prior experience working with... ...management to develop sales goals, process improvements, market research and analysis, etc....Process improvementFull timeWork at officeRemote workFlexible hours
$39.57k - $80k
...connect clients with customized solutions across a range... ..., mortgage services - and more.... ...is seeking an Account Manager to join our growing team... ..., accurate insurance processing and customer experience... ...identified, and process improvements are implemented on the...Process improvementTemporary workWork at officeImmediate startFlexible hours- ...and efficiency. Responsibilities include motivating employees, monitoring production standards, supporting hiring processes, and implementing improvement initiatives. The candidate should have knowledge of Thermoplastics, be skilled in interpreting engineering drawings...Process improvementAfternoon shift
$59.6k - $85.1k
...streamline HR and payroll processes, attract and retain... ...The Lead Client Services Ops provides operational... ...Services Team of Account Managers, enabling outstanding... ...facilitating process improvements and (5) coordinating... ...services we provide our customers. We comply with...Process improvementWork at officeLocal areaRemote workWorldwide- ...Accounting Manager Location: Arlington Heights, IL Schedule: Hybrid (3 days onsite / 2 days remote) Overview We are partnering... ...a small team, and play a key role in financial reporting, process improvement, and audit coordination. The ideal candidate brings a strong...Process improvementRemote work
- Accounting Manager - Distribution - Base Salary to 100k/year - Hoffman Estates, IL Our... ...reconciliations Lead month‑end and year‑end close processes, including balance sheet reconciliations... ...accounting controls and support process improvement initiatives Utilize Excel for financial...Process improvement
$132k - $137.5k
...Accounting Manager We are seeking a contribution minded Accounting... ...Environmental and Industrial Services segment, ad-hoc tasks and... ...The role will influence, drive process, implement change, and... ...and implementation of process improvements with the goal of reducing the...Process improvementWork experience placementWork at office$39.57k - $80k
...connects clients with customized solutions across... ...cybersecurity, mortgage services and more. Job Summary... ...is seeking an Account Manager to serve as the primary... ...services, insurance processing and customer... ...and implement process improvements. Act as day‑to‑day customer...Process improvementTemporary workWork at office- ...guidance and support to ensure high client satisfaction within the Client Services Team. Duties include monitoring team performance, implementing process improvements, and training Account Managers. The ideal candidate will have a Bachelor's degree, relevant experience...Process improvementWork at office
- ...conversations around cash flow, forecasting, process improvement, reporting, and overall business... ...level, through to experienced Managers. You’ll work closely with a portfolio... ...outsourced accounting, client accounting services, or outsourced controller/CFO work within...Process improvement
$39.57k - $80k
...Account Manager A global fintech leader, Acrisure... ...connect clients with customized solutions across a... ...cybersecurity, mortgage services and more. In the... ..., accurate insurance processing and customer experience... ..., and process improvements are implemented on the...Process improvementTemporary workWork at officeImmediate startFlexible hours- A rapidly scaling financial services organization seeks a Finance & Accounting Manager to oversee the month-end close and financial reporting processes. You will lead reconciliations, strengthen internal controls, and improve efficiency through automation in a high-performing...Process improvement
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