Principal Consultant, Reputation Management
$118.93k - $131.62kEnvironmental Resources Management (ERM)
- # Principal Consultant, Reputation ManagementApplylocations: Walnut Creek, Californiatime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: June 19, 2026 (30+ days left to apply)job requisition id: R00030011## ## **Shape, protect, and elevate reputation where it matters most.**As organizations face unprecedented scrutiny and accelerated risk driven by sustainability expectations, AI, and real-time media cycles, reputation has become both a strategic differentiator and a material business risk.**The Principal Consultant, Reputation Management** based in **Walnut Creek, California** plays a critical leadership role in helping global organizations anticipate challenges, respond with confidence, and protect long-term value.Embedded within **ERM** Marketing Communications Agency (ERM MCA)—the strategic communications arm of the world’s largest pure-play sustainability consultancy—this role sits at the intersection of sustainability, risk, media, and business strategy. You will help stand up and grow ERM MCA’s emerging Reputation Management offering while serving as a trusted advisor to Fortune 500 clients navigating complex, high-stakes reputation landscapes.## **Why This Role Matters**As scrutiny of corporate behavior intensifies and AI reshapes how information is surfaced, amplified, and trusted, reputation has emerged as a critical business asset—and risk. This role is central to helping clients manage that shift with credibility, confidence, and foresight. At the same time, you will play a pivotal role in building ERM MCA’s Reputation Management practice, expanding a highly strategic capability within a fast-growing global consultancy.## **What Your Impact Is*** Serve as the day-to-day senior lead for reputation, risk, and crisis communications programs for global clients* Shape and deliver integrated, multi-channel PR strategies that protect and enhance corporate reputation* Advise C-suite leaders during moments of heightened scrutiny, crisis, or transformation* Build ERM MCA’s Reputation Management capability through thought leadership, business development, and team leadership* Ensure communications strategies are credible, defensible, and grounded in operational and sustainability realities* Help clients prepare for emerging risks through proactive issues management, simulations, and monitoring## **What You’ll Bring**You bring a steady, solutions‐focused approach to complex and high‐pressure situations, paired with deep agency‐side experience in corporate sustainability PR, media relations, and risk and crisis communications. You are a confident client leader and trusted advisor, equally comfortable developing strategy and rolling up your sleeves to execute across earned, digital, and social channels. You thrive in fast‐paced environments, collaborate easily across disciplines, geographies, and time zones, and communicate clearly, persuasively, and with impact.## ## **Required*** Minimum 7 years’ experience in communications, with at least half in an agency environment* Proven experience designing and delivering integrated, multi‐channel sustainability PR programs across regions and sectors* Hands‐on expertise in earned media, with established journalist relationships* Experience advising C‐suite leaders on communication risk, reputation management, and crisis response* Strong working knowledge of media monitoring and social listening tools such as Signal AI or Meltwater, and how to apply insights strategically* Excellent written and verbal communication skills, with the ability to influence senior audiences* Experience in a fast‐paced sustainability communications agency, ideally serving B2B clients in sectors such as finance, manufacturing, energy, infrastructure, or technology* Strong project management skills, with a track record of managing multiple workstreams and delivering on time and on budget* Proven ability to present confidently and effectively in both prepared presentations and live client discussions* Bachelor’s degree or equivalent in Business, Marketing, Communications, or a related field* Must be based in the Pacific Standard Time zone, preferably California* Willingness to travel, including time onsite with clients## **Preferred*** Experience delivering crisis simulations and media training* Line management or team leadership experience* Experience working with Fortune 500 companies* Strong understanding of sustainability issues, including packaging, policy, and reporting* A collaborative, proactive working style and sense of humor## **Key Responsibilities**### **Client Leadership & Strategy*** Act as a core member of the Reputation Management team within the broader ERM MCA account structure* Serve as day-to-day client lead, managing delivery of strategic communications programs with a focus on earned media, social media, and reputation and risk management* Lead the development and execution of integrated PR campaigns across media, digital, and social channels* Build and maintain trusted advisor relationships, proactively identifying opportunities for growth while ensuring client satisfaction and retention* Anticipate client needs and recommend solutions related to messaging, media strategy, and crisis communications* Lead development of issues management protocols, crisis playbooks, media training, and simulation exercises* Present ideas and recommendations confidently and effectively in both formal presentations and live client discussions* Partner closely with ERM’s technical and stakeholder engagement teams to align reputation strategy with real-world impacts* Oversee junior-led media monitoring and social listening activities using tools such as Signal AI or Meltwater### **Business Development*** Contribute to identifying, scoping, and converting new business opportunities* Support proposal development, budgeting, and project scoping* Identify organic growth opportunities within existing accounts* Support agency leadership in expanding services and market presence### **Media & Industry Expertise*** Maintain strong relationships with key journalists, influencers, and industry stakeholders* Provide senior-level oversight on media strategy, storytelling, and thought leadership* Demonstrate deep understanding of clients’ sectors, challenges, and opportunities* Stay ahead of industry trends and integrate insights into client strategies### **Operational & Financial Oversight*** Manage account profitability, budgets, and forecasting* Ensure projects are delivered on time, on budget, and to ERM MCA quality standards* Build strong internal partnerships across Research & Insights, Creative, Digital, and Client Management teams## ## **Success Metrics*** Contribute to new business and organic growth, including personally identifying revenue opportunities* Maintain 55% billability aligned with team growth targets* Demonstrate measurable client reputation impact (e.g., sentiment, share of voice, issue containment)* Achieve strong client satisfaction, retention, and 10% year-over-year account growth* Attend at least one networking event per month and add one qualified prospect per quarter* Contribute to at least two external marketing or growth initiatives annually* Introduce personal network contacts as potential ERM clients where appropriate* Complete ERM project management training within 12 monthsFor the **Principal Consultant, Reputation Management** position, the anticipated annual base pay is **$****118,926** **–$****131,623** **(USD)**. Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees are not bonus eligible).We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.**Note**: Bonuses, commissions, and other forms of additional compensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures. ***Who We Are:*** As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.Please submit your resume and brief cover letter.ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Thank you for your interest in ERM!
- J-18808-Ljbffr Environmental Resources Management (ERM)
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Principal Consultant, Reputation Management in Walnut Creek, CA vacancy
$118.93k - $131.62k
Principal Consultant, Reputation Management Position based in Walnut Creek, California. Plays a critical leadership role in helping global organizations anticipate challenges, respond with confidence, and protect long‑term value. Why This Role Matters As scrutiny of corporate...PrincipalFixed term contractCasual workFlexible hours$118.93k - $131.62k
A leading sustainability consulting firm in California is seeking a Principal Consultant for Reputation Management. This role involves leading client communications programs and developing integrated multi-channel PR strategies. Applicants should have a minimum of 7 years...Suggested- Environmental Resources Management (ERM) seeks a Principal Consultant in Walnut Creek, California, to lead reputation management and crisis communication for Fortune 500 clients. This role focuses on strategic communications amid rising scrutiny over corporate behavior,...Suggested
$71.5k - $127.4k
...opportunity to contribute to the company's success. As a Treasury Management Advisor within PNC's Small Business Banking organization, you... ...and mitigates different types of risk, such as regulatory, reputational, operational and credit risks. Focuses on client...SuggestedFull timeTemporary workPart timeWork experience placementWork at officePNC
Walnut Creek, CA1 day ago- ...Gallagher. How you’ll make an impact Project Manager and primary day-to-day contact for... ...client meetings with Director and Principal, as requested. Draft letters, reports and... ...Minimum 5 years of health and welfare consulting experience Proficient in funding methods...SuggestedFull timeLive outWork at officeLocal areaFlexible hours
- * Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market... ...identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.* Focuses on client...
- ...physician-led dermatology groups. With over 45 locations and a reputation for clinical excellence, we are aggressively expanding our... ...Microsoft Excel. Leadership: Strong leadership and project management skills, with the ability to lead and influence cross-functional...Temporary workWork at office
myDermRecruiter
Walnut Creek, CA4 days ago $160k - $200k
...complex education projects, we have built a reputation for collaboration, technical excellence,... ...pivotal role with a clear path toward Principal/leadership in Northern California .... ...ideal for an experienced Senior Project Manager, Director, Associate Principal, or...PrincipalFull timeLocal areaBancroft Staffing Partners
Walnut Creek, CA23 days ago- A leading technology firm is seeking a Principal Technologist specializing in Product Security for its Private Cloud Platform. The role... ..., with strong expertise in product security and vulnerability management. This position offers the chance to influence and lead complex...Principal
$125k - $170k
A design and project management firm in Pleasant Hill, California, is seeking a Principal to enhance their leadership team. This position involves developing wayfinding... ...and wayfinding design, along with strong consultative selling skills. This role offers competitive compensation...PrincipalFlexible hours- Regal Executive Search Logo Website Senior Tax Manager - Tax Principal Location: 1460 Maria Lane Suite 360 Walnut Creek, CA 94596, US Job Duration... ...profits calculations, and dividend taxability disclosures. Consult with clients on various tax and real estate issues,...PrincipalWork at office
- ...practice is actively seeking an Associate Principal to join their growing Walnut Creek... ...in programming, planning, design, and management services, primarily catering to Educational... ...culture Coordinate with engineers, consultants, and project stakeholders Monitor project...Principal
- ...Principal SAP Functional Analyst - PowerPlan Piedmont, CA - 3 days onsite per week (Tues-Thurs) Position Summary In this... ...requirements. Responsibilities Business Support and Consulting: Define standard processes in PowerPlan and drive...Principal3 days per week
1872 Consulting
Piedmont, CA1 day ago - ...Principal SAP Work Management Functional Analyst - Mobility Piedmont, CA (Hybrid, 3 days onsite per week) Summary: The Principal SAP Work Management Functional Analyst will configure, implement, maintain, and upgrade SAP Enterprise Resources Planning Plant Maintenance...Principal3 days per week
1872 Consulting
Piedmont, CA1 day ago - ...Salesforce Principal engineer/Solutions Architect Walnut creek CA or Phoenix AZ OR Remote Contract to hire... ...Development Lifecycle and Deployment Architect, Identity Access Management Architect, Integration Architect, Platform Developer I, Data Architect...PrincipalContract workRemote work
3B Staffing LLC
Walnut Creek, CA4 days ago - Acquires and expands share of wallet for Consumer and Business Banking opportunities under 2 MM in sales revenue. Achieves business results through leadership of and productive collaboration with a wide range of ecosystem partners. Responsible for pr Banking Specialist...
PNC Bank Corp.
Walnut Creek, CA1 day ago $70.35k - $205.8k
...Accenture Consulting: Your Unique Place in our Global Collective Being part of Accenture Consulting means becoming an expert at making... ...works and lives. Key responsibilities of the Retirement Management Consulting Manager/Senior Manager may include: Design and implement...Live inWork at officeLocal areaAccenture
Walnut Creek, CA5 days ago$132k
...Requisition ID # 165270 Job Category: Legal Job Level: Manager/Principal Business Unit: Engineering, Planning & Strategy Work Type: Hybrid Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach;...PrincipalContract workWork at officeRemote workPG&E Corporation
Walnut Creek, CA2 days ago$70.35k - $205.8k
...Job Description We are: Accenture Consulting. We work with C-suite executives, leaders, and boards of the world's leading organizations... .... Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Consulting services...Work experience placementLive inWork at officeLocal areaAccenture
Walnut Creek, CA3 days ago$54.08k - $106.6k
...collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship...Full timeTemporary workWork experience placementWork at officeShift work$54.08k - $106.6k
...California, responsible for acquiring and expanding banking relationships with consumers and businesses. The role involves proactive lead management, delivering exceptional customer experiences, and managing risk according to policies. Ideal candidates will hold a Bachelor's...Work at office$70.35k - $205.8k
...We are: Accenture Consulting. We work with C-suite executives, leaders, and boards of the world's leading organizations, helping them... .... Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Consulting services...Live inWork at officeLocal areaAccenture
Walnut Creek, CA3 days ago- A financial services provider in Walnut Creek, California is seeking a professional to manage client relationships and grow sales. The candidate will handle financial analysis, risk management, and provide insights to enhance client engagement. The ideal candidate will...
- ...“Top Workplace” for ten consecutive years. Role Summary As a Principal Technologist specializing in Product Security for the Wind River... ...CIS, FIPS, FedRAMP, ISO 27001, etc.). Oversee vulnerability management, secure boot, runtime integrity measures, API security, and...PrincipalShift work
$150.9k - $387.8k
...creative instinct, and human connection to make it real. As a Principal Director you are a true Subject Matter Expert, bringing deep domain... ...'s degree. Minimum of 10 years of professional experience consulting for or working at a Software or Platform company, or a start-...PrincipalLive inWork at officeLocal areaAccenture
Walnut Creek, CA2 days ago$93.7k - $159k
...A&H Business Development Manager The A&H Business Development Manager will play a critical role in developing and executing sales strategies to achieve revenue goals and drive market expansion within the Pacific North region for retail products (Business Travel Accident...Full timeTemporary workWork at officeLocal areaChubb
Walnut Creek, CA4 days ago- ...beyond including upstream R&D and downstream commercialization. Manage business development opportunities end to end to bring... ...relationships and deliver with excellence. Effectively manage networked consulting organization to influence diverse stakeholders to help support...PrincipalWork experience placementLive inLocal area
$125k - $170k
Overview The Principal plays a key role in growing new business and managing projects from start to finish, ensuring project budgets and schedules are met, and... ...leadership on one or more key markets Experience in consultative B2B sales models is preferred but not required...PrincipalContract workWork at officeFlexible hours- ...clients – while also enhancing the employee experience, customer satisfaction, and community impact. You are: As an IT Management Consultant, you will have a dedicated focus on Accenture’s IT Center of Excellence to support all aspects of client-facing IT sourcing...For contractorsWork experience placementLive inWork at officeLocal area
Accenture
Walnut Creek, CA3 days ago $120k - $180k
...Chemistry, Physics or related field Experience creating strategic BD roadmaps, working with cross-functional teams. Experience managing day-to-day early product sales direction. Experience in one or more of the following: Cloud infrastructure, software as a...Permanent employmentFull timeTemporary workWork from homeMat3ra
Walnut Creek, CA6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Principal Consultant, Reputation Management. Be the first to apply!
Related searches
- business continuity specialist Walnut Creek, CA
- business advisor Walnut Creek, CA
- new business specialist Walnut Creek, CA
- dental practice management consultant Walnut Creek, CA
- business consultant Walnut Creek, CA
- management consultant Walnut Creek, CA
- business banking specialist Walnut Creek, CA
- program management consultant Walnut Creek, CA
- business process consultant Walnut Creek, CA
- business associate Walnut Creek, CA