Order Puller Associate Lead

Overview The Order Puller Lead ensures the goals of the department and facility are completed in a safe and efficient manner, by coaching the Order Pullers to safely operate all AFW equipment, and ensure that orders are efficiently and safely being processed for our customers and departments. The Order Puller Lead will also monitor production, merchandise storage bins, and equipment to ensure everything is up to AFW standards and make corrections as needed. The Order Puller Lead will also coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations. Schedule: 4 day work week, 10 hour shifts, 11:30 AM to 10:00 PM - Off days: Tuesday, Wednesday, Thursday. Job Responsibilities & Duties Typical duties include but are not limited to: Commitment to AFW’s safety policies and procedures and ability to promote safety awareness. Appraises employee performance, communicates goals and expectations, provides honest feedback and coaches team members. Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals. Provides continual training to team members with an emphasis on safety and service. Coach employees on how to perform the correct furniture handling and loading techniques. Delegate tasks and responsibilities to appropriate personnel. Communicates, leads, and develops teamwork within the Order Puller Department. Ensure the correct paperwork/forms are filled out correctly. Identifying and reading reports, tickets and UPC labels. Operate material handling equipment to move product within the warehouse and load Order Pullers with merchandise. Able to operate a radio frequency (RF) scanner. Able to correctly use a hand truck. Ability to efficiently work independent of direct supervision. Maintain a clean and safe work environment. Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner. All training provided by AFW This position does have supervisory responsibilities. Job Requirements Previous management/leadership or similar experience preferred. Ability to efficiently work independent of direct supervision. Must be able to learn, understand, and apply new technologies including but not limited to - Storis, iPad, Excel, Word, etc. Efficiently use the AWM Scheduler to assign Order Pullers to complete department and facility goals. Able to have a flexible schedule and work all shifts, holidays, and weekends. Knowledge of personal protective equipment (PPE) and the ability to safely use personal protective equipment (PPE). Ability to read, understand and follow oral and written instructions accurately. Able to operate a radio frequency (RF) scanner. Able to correctly use a hand truck. Education & Experience High school diploma or GED is preferred; equivalent combination of education and experience accepted in lieu of diploma. Compensation Pay Rate: Starting at $20/hour and up - dependent on experience At AFW we offer great perks: weekly pay, benefits package (medical, dental, vision), 401k matching, and more! Physical Requirements Requires the ability to maneuver in confined and at times congested areas. Requires the ability to stand, walk, stoop, and bend for 8 hours or more daily. Requires constant use of arms, hands, fingers, eyes, legs, and back. Requires lift, lower, push and pull all sizes of merchandise up to 100 lbs. The Order Puller Lead position requires lifting, gripping, bending, kneeling, stooping and moving merchandise 8 hours or more daily. Physical Work Environment Fluorescent Lighting Climate affected by outside conditions Extreme temperature fluctuations in the warehouse American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse – an Affirmative Action Employer M/F/D/V. A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer. Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis. At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time! About Us American Furniture Warehouse is a retailer of home furnishings, operating in Colorado, Arizona, and Texas. With more than 3200 employees, we pride ourselves on our ability to offer value and service to our customers. When you join AFW you become part of a professional, customer service oriented company. AFW is seeking highly motivated, energetic, hardworking candidates to join our team. AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates. Job Info Job Identification 10782 Job Category Transportation and Material Moving Posting Date 05/27/2026, 05:09 PM Apply Before 06/22/2026, 06:00 AM Degree Level High School Graduate Job Schedule Full time #J-18808-Ljbffr American Furniture Warehouse