Senior Technical Program Manager

Senior Technical Program ManagerTechnology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney's media business globally.The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.Here are a few reasons why we think you'd love working here:Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including: project and portfolio management and tracking; organization-level capital, space, and resource management and allocation; process management; technical incident management; and our administrative and workplace experience support team.This Senior Technical Program Manager (TPM) role is part of the Business Operations organization. The Senior TPM will drive communication, optimize processes, and be a thought leader to ensure the Quality Engineering practice and Technology Enablement tools teams are delivering business impact.Our Technical Program Managers (TPMs) work closely with engineering managers to drive transformative cross-organizational initiatives. With a strong aptitude for technical literacy and a passion for continuous learning, TPMs immerse themselves in their teams' product domains and the broader organizational landscape so they can understand best how to drive communication.Ideal candidates thrive in ambiguity as they uncover pathways to success and autonomously manage multiple departmental assignments. Our culture rewards individuals who can articulate complex topics into consumable yet data-driven narratives for executive leaders to make decisions with.ResponsibilitiesAct as a strategic thought partner to engineering directors and technical leads, deeply understanding their technology domain to help craft and deliver messaging of progress, problems, and plans to executive leaders.Monitor team progress against deliverables, proactively communicating status updates and collaborating with the team to identify solutions that ensure we stay on track, even when schedules slip.Engage closely with your teams, understanding their agile processes, operational workflows, and engineering team culture to inspire change and innovation in pursuing excellence.Apply your project management expertise to tailor agile best practices for feature-driven and operationally focused software development and QA teams, leveraging methodologies like Scrum, SAFe, Kanban, and other industry standards.Basic QualificationsMinimum of 5 years of demonstrable experience managing multiple concurrent technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments.Detail-oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation.Track record creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing the team's current engagements, and advocating for future work.Demonstrated tenacity and comfort with ambiguityTools expertise including Airtable, Atlassian Suite, Google Suite, and Slack or similarExperience working with distributed teams and/or distributed organizationsWorking understanding of software development principles, practices, and architectures.Familiarity with microservices architecture in highly scalable cloud-based applicationsExperience leading production deployments and owning launch communicationsBachelor's degree is required.Preferred QualificationsKnowledge of SQL, Python, Excel and other languages used for basic data analysisDegree in STEM and/or prior experience in a fast-paced technology-driven organizationThe hiring range for this position in NY is $135,400 to $181,600 per year and in CA and CT is $129,300 to $173,300 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.About Disney Entertainment and ESPN Product & Technology:At Disney Entertainment and ESPN Product & Technology, we're blending imagination and innovation to reimagine the ways people experience and engage with the world's most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love.Disney's ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.About The Walt Disney Company:The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.This position is with Disney Entertainment & Sports LLC, which is part of a business we call Disney Entertainment and ESPN Product & Technology.Disney Entertainment & Sports LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.To learn more about Disney's policies on the use of AI for candidates, click here.DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONSThe Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, visit the Disney candidate disability accommodations FAQs. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.Having technical issues? View the FAQs for help.